Business English

English for quality professionals

Function & Industry Specific Business English | Seminar

Quality management has become an essential part of all businesses. Our English training solutions for Quality Professionals are designed to develop, practice and transfer the language and skills you need to be successful – planning, controlling, ensuring and improving quality to benefit your company’s bottom line.

English for quality professionals – Hot topics

  • Communicating the role and benefits of quality management
  • Explaining and clarifying quality management to non-specialists
  • Communicating plans and initiatives
  • Calling and leading meetings
  • Facilitating workshops and delivering training
  • Supporting users of quality management software
  • Facilitating communication between departments for best-practice sharing
  • Coaching key stakeholders
  • Engaging management and executives
  • Building rapport
  • Interviewing
  • Auditing
  • Report writing
  • Making recommendations
  • Explaining and discussing cause and effect
  • Implementing change
  • Drafting executive summaries
  • Presenting upwards

“Quality management is vital to business success, but it doesn’t always take center stage. Quality managers can find it difficult to be heard within a large organization. So when it comes to learning English, quality managers need more than the ‘nuts-and-bolts’ of the language. They don’t just need to know what to say, but how to say it.”

Eve Turner

What’s the right approach for you?

  • On-the-job training & support
  • In-house training
  • Seminars & workshops
  • Coaching
  • Blended learning