
| Quality - Recruiting, retraining and retaining |
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Target’s performance as a professional training provider is ultimately judged when our trainer meets our clients. |
| We ensure the quality of our team through the process of recruiting, retraining and retaining. |
| We |
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recruit qualified and experienced personnel internationally through a vigorous selection process with 9 decision gates. This process culminates in two telephone interviews and a face-to-face meeting, incorporating situational role plays and feedback. |
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retrain to ensure that our trainers can develop professionally and fine tune the tools and techniques they need to be successful. |
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retain by ensuring that Target is a good company to work for: we offer the chance for professional development, career advancement and a highly competitive remuneration package. We reward qualifications, commitment, experience and loyalty. |
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Recruit: "It was probably the most intense interviewing process I have faced but the environment and manner in which the recruitment process was executed was relaxed and constructive. It left me feeling content that irrelevant of my success or failure I was given full opportunity to present myself." |
Retrain: "Target has provided me with a wide range of support since I joined them in 2007. I feel I have received enough time to learn the job proficiently and questions were answered and explained by team members, managers and even directors. Target is approachable and is concerned with everything from simple 'How do I do that?' questions to long-term personal development. I believe that I can develop all round skills, under their guidance." |
Retain: "I guess that the thing I most value at Target is the mix and quality of the people involved. From top to bottom, staff and trainers are – of course – knowledgeable and professional, but beyond that they are an unusually non-stuffy, broadminded and down-to-earth group of people. I like the mix. People are very good at what they do, but they remain completely unpretentious about it. A great group to work with!" |