


Giving office tours in English
You’ve got visitors coming over to your factory and you need to show them around. Maybe you’ve done that a thousand times, but never in English. Maybe you’ve never done it at all. When you’re planning the tour, think about what makes a tour really good.

What our clients learned the easy way
In 2017 A.D, companies are paying more and more attention to the effectiveness of their Business English training programs. HR departments look for a training solution that delivers business results, based on the needs of the employees.


Quick tips on editing your own work
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When the editing work begins, you are no longer the author. An editor is not emotionally attached to the words. He/she will mercilessly cut out the most poetic of phrases and well thought out sentences if they interfere with the readability.


The business of apologizing
During my time working for a global IT helpdesk, I received more than fifty calls on an average day. We were the first point of contact for the client's 110.000+ employees, who called us with questions about just about anything to do with IT.


What makes a great trainer?
We recently had the opportunity to ask a selection of managers what they think are the qualities of a great trainer. At the end of the session, they were pretty much in agreement. Their collated answers are summarized below.


Apologizing via email – phrases
Every medium has a different impact, every person has different preferences on how they want to receive/give an apology. In the end, just remember, apologizing is going to make you seem human, regardless of the outcome.


Writing status updates: Tips and phrases
The key to any successful relationship – business or personal – is trust. Clear, transparent and timely communication helps to build this trust. I spend much of my time providing on-the-job training and support to a logistics client.


What does Blended Learning really mean?
At the most basic level, blended learning could be that you set home work after a training intervention and follow up on it, BUT you can do much better than that! In this mobile age, there are literally hundreds of tools out there you can choose from.


Requesting information when people don’t want to share it
So how did I learn to deal with the inevitable pushback I received? By learning from my colleagues, talking with stakeholders and a lot of trial and error I identified 5 key behaviors.


No man is an island – 10 great English expressions and lessons on Brexit
We don’t normally touch on politics here on the Target Training…


16 jargon-busting learning terms you need to be familiar with (if you work in L&D)
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Which Business English qualification…


The three basic rules to capitalization
Speaking a language involves understanding, recognizing and successfully…


Evaluating existing training suppliers
Once signed, companies rarely update contracts with training providers even though a discussion of training fees seems to be a regular event. Nonetheless, important factors such as travel expenses or secondary costs need to be checked on a regular basis.


Understanding contracts and decoding legalese
It doesn’t matter what language or how well you know it,…


Qualifying potential training providers
The key to assessing potential training providers is to find out how well they fit to what you want to achieve with the training. It’s important to get to the point quickly and here are a few questions that can help you decide if the people you’re talking to are ‘right’ for your company.


The FACTS and benefits to consider before you organize a meeting
Most of us have been there at least once in our professional…


Writing escalation emails: 8 tips to help you strike the right tone
As an InCorporate Trainer embedded in the purchasing department…


How to convince participants that gamification is a good thing
The first time I used a game in the Business English training…


How can you react to increasingly specific requests for training?
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Here’s an extract from a recent initial…


Identify your training goals for 2016 with these 4 questions
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If you are a line manager, you probably need…


Tips and tricks for delivering bad news from a famous baseball coach
Is it ever possible to give bad news in a good way?
Some would…


Common contract language decoded
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I remember the first time I had to deal with…



Without boundaries – Why I believe the digital learning experience represents the future of L&D
I work for a leading global engineering company (one of the largest)…