Training Business

Our blog, since 2012. Enjoy!

3 questions to ask when you find yourself in a conflict situation

It’s 11am Monday morning and you are halfway through your weekly team meeting … and you are caught. Two of your key team leaders just started arguing over the same old issues. What are your personal conflict escalation or de-escalation patterns?

5 things you can do to make virtual training a success

E-learning has been around since 1960 and the “virtual meeting room” is not a new idea either. Many companies already have experience with learning via online platforms or mobile learning, and already have some type of tool...

Getting started with virtual delivery

Although many professionals, managers and training managers know of virtual training there is still some confusion as to what it is and how it works. Here are some common questions we get asked when supporting our clients...

6 Reasons Why You Should Eliminate Jargon From Your Presentations

Presentations are all about communicating your message efficiently to your audience. You want to be considered as an authority on the subject matter. You might think that using jargon – shorthand words that are used...

5 questions you definitely need to ask when you are setting up a virtual training program

More and more of our clients are embracing delivering training virtually. Many are striving towards a global training solution where everyone has access to the same high quality of training no matter where they are based.

Nine ways to Learn More … Effectively, Enjoyably and Easily!

Want to learn anything more effectively, enjoyably and easily? Then use each letter of the words in the triangle to memorise the following 9 ways to do just that:

The secret L&D Manager: What do L&D Managers look for in a training offer?

This month’s Secret L&D manager is Australian, based in Germany and works for an American corporation which produces machine vision systems and software. He has worked in training and development for over 18 years ...

10 more sporting idioms you will hear in business meetings

Last year, we put together a list of 10 common American sport idioms that were well-received by our clients and readers. Since the blog post was so popular, we wanted to share even more more commonly used sport …

Quick fixes for 5 typical mistakes German speakers make in English

Germans generally speak good business English. A worldwide study published by Harvard Business review ranked Germany 14th for English workforce proficiency (or “high” and with a score of 60.2 out of 100).

The Secret L&D manager: 4 questions for screening potential training providers

This month’s Secret L&D manager is German, and works for a global telecommunications organization. We asked him, “What questions do you ask potential training providers when they first approach you?”

What should I do with my hands during a presentation?

Whether you are presenting, telling a story or just talking, how you use hands (or don’t use them) is important. An analysis of TED talks found that the most popular TED talkers were using 465 hand gestures over 18 minutes – compared to the least popular using just 272.

Getting people to read (and respond to) your emails

Studies have shown that people are more likely to respond to emails written in a simple, straightforward manner than to emails with more complex language. In fact, emails written at a 3rd grade level have been shown to have the highest response rate!

Watch, listen and learn: 3 great TEDx talks on listening

Listening builds trust, strengthens relationships, and resolves conflicts. It’s fundamental in everything we do. In a HBR article "the discipline of listening", Ram Charan shared what many of us already know: Not every manager is a great listener.

Making sure managers understand the importance of their role in developing our staff

This month’s Secret L&D manager is Australian, based in Germany and works for an American corporation which produces machine vision systems and software. He has worked in training and development for over 18 years ...

50 ways to start a conversation in English at work

Socializing and networking doesn’t come naturally to everyone. Whether it be a language issue or a question of skills and behaviors, many professionals struggle when networking and socializing with new people.

The power of putting yourself in their shoes when influencing people

When we run seminars on influencing skills we typically start off by exploring a couple of fundamental questions – one of them being how do people feel about the idea of influencing others and being influenced?

Your first virtual presentation – practical planning tips for beginners

The move to delivering presentations virtually isn’t natural for most of us. Put simply, it feels weird. So here’s the good news. Most of the core principles behind what makes an effective presentation still apply.
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The importance of asking investigative questions in negotiations – and how to do this in English

There are times in negotiations when we can be too focused on our own position. If we want to get the best outcome then we need to find out why the other side asks what it asks, offers what it offers, and wants what it wants.

6 reasons why silence is golden in presentations

I recently delivered a two-day Presenting with IMPACT course for a group of highly-talented professionals, all of whom came from different countries and had different job functions. Their levels of English varied slightly, as did their age, work experience and confidence.

6 ways to improve your Business English by yourself

Whether you have English training at your companies or private training out of work, you probably know that to really improve your business English you need to take responsibility and control of your learning.

Does the Peter Principle still hold true? (And what you can do to develop your managers.)

Nearly half a century ago Laurence J. Peter published his seminal work on selection and promotion, "The Peter Principle". In this satirical look at why things go wrong in businesses, he argued that the selection of...

Making a difference in meetings – 6 approaches for introverts to be heard

“You’re too quiet”, “you need to be more involved in our meetings and discussions” and “people who matter are getting the wrong impression of you because you aren’t forward enough “. This is the feedback Sven...
sending emails

Why, statistically speaking, your emails probably aren’t as clear as you think they are

At the time of writing this blog it’s estimated that 269 billion mails are sent a day. Once we’ve cut out all the spam (say 50%) that is still an awful lot of communication. But how effective is email as a communication tool really?
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Negotiations in English - tips and phrases (for beginners)

Working within a central purchasing and logistics business unit, negotiation is a word that one cannot escape. Most of my participants have dealings with suppliers within Germany, though some negotiate with suppliers worldwide.