Asking for Repetition and Clarifying

Sometimes it’s difficult to communicate on the phone.  If you find yourself having trouble understanding someone, a victim of communication breakdown, listen to the audio which includes some useful phrases for those situations.

Check out the quiz and see if you caught the phrases used in the audio.

1. That’s great news.                      while I get a pen.

 
 
 

2. Sorry Jane, I                       .

 
 
 

3. Could you                      a bit, please? I need to take some notes.

 
 
 

4. Poppa… sorry, could you                       for me please Jane?

 
 
 

5. Sorry,                       80A?

 
 
 

6. Sorry, I don’t                   .

 
 
 

7. What                               ?

 
 
 

8. Sorry, it’s a really bad line. Could you                   a bit, please? I can barely hear you.

 
 
 

9. Sorry Jane, I still can’t hear you. I’ll                        and call you back, maybe it will be better.

 
 
 

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