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Telephoning
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Emails
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Socialising & Networking
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Customer Service & Sales
Asking for Repetition and Clarifying

Sometimes it’s difficult to communicate on the phone. If you find yourself having trouble understanding someone, a victim of communication breakdown, listen to the audio which includes some useful phrases for those situations.
Check out the quiz and see if you caught the phrases used in the audio.

Refresh this page to try the quiz again



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