Understanding Problem Emails

There are certain phrases which are often used in emails.  Look at the phrases below and choose the correct definition of email phrases related to problems.

1. To process a request

 
 
 
 

2. To provide additional information.

 
 
 
 

3. To enable someone to do something.

 
 
 
 

4. To deal with an issue.

 
 
 
 

5. To flag up a problem.

 
 
 
 

6. To consider a problem.

 
 
 
 

7. To improve the user experience.

 
 
 
 

8. To be unsatisfied with options presented.

 
 
 
 

9. To take measures to solve a problem.

 
 
 
 

10. To ensure that problems are solved.

 
 
 
 

11. To rethink our working relationship.

 
 
 
 

12. To provide evidence of improvement.

 
 
 
 

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