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Using chat messages effectively

Many companies now have internal chat messaging systems which can be used for internal company communication. This can be very convenient for improved communication between staff, but sometimes this medium creates communication problems instead of solving them. Below are some tips for more effective communication:
- Know when to use them.
- Know how to use them.
- Realize that emotion can be lost.
- Realize that messages can seem impersonal.
- Abbreviations can be confusing / misunderstood.
- Be aware of the tone and register (formal / informal).
- Avoid acronyms and jargon.
- Don’t be too short or too long with your message.
- Know when you should use normal conventions (greetings, endings, etc.).
- Realize that chat messages, like emails, can be saved and stored for future reference.
Choose which example best demonstrates each tip:
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Always funny and helpful