
About this course
This free course focuses on communicating, globally and in English. Topics include Managing other, Presenatations, International Business and Meetings & Negotiations. The content of this course was developed by our trainers, tried and tested, giving you the opportunity to practice and test your communication skills. The activities are diverse and interactive (video/audio/quizzes) and will take you between 5 and 15 minutes to complete. You can complete the activities as many times as you want and please feel free to leave a comment.
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Managing others
- Useful Terms for Performance Reviews
- 70-20-10 Model: Building Listening Skills
- Giving Negative Feedback
- The DESC Model – Giving Feedback
- Giving Feedback
- GPD/ Appraisals
- Employee Satisfaction
- Managing High Performers- the Miles Davis Approach
- Communicating Difficult Decisions
- Delegating
- Interviewing Candidates for a Job
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Presentations
- 3 Elements of a Great Presentation
- Giving a Workshop Tour
- Giving Presentations
- Rule of “Three” in Presentations
- Do’s and Don’ts of Presentations
- Softening Language During Presentations
- Storytelling in business presentations
- Creating Effective Presentation Slides
- Making good presentations great
- How to End a Presentation
- Body Language for Presentations
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Meetings and Negotiations
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International Business




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