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Managing others
- Useful Terms for Performance Reviews
- 70-20-10 Model: Building Listening Skills
- Giving Negative Feedback
- The DESC Model – Giving Feedback
- Giving Feedback
- GPD/ Appraisals
- Employee Satisfaction
- Managing High Performers- the Miles Davis Approach
- Communicating Difficult Decisions
- Delegating
- Interviewing Candidates for a Job
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Presentations
- 3 Elements of a Great Presentation
- Giving a Workshop Tour
- Giving Presentations
- Rule of “Three” in Presentations
- Do’s and Don’ts of Presentations
- Softening Language During Presentations
- Storytelling in business presentations
- Creating Effective Presentation Slides
- Making good presentations great
- How to End a Presentation
- Body Language for Presentations
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Meetings and Negotiations
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International Business
Clinching a Deal

The final stages of a negotiation don’t always go as smoothly as we’d like. This tip deals with a number of common situations from these closing stages, and provides some useful phrases for managing them.
Listen to four extracts from the later stages of a negotiation. Then try out the quiz!
Dialogue 1
Dialogue 2
Dialogue 3
Dialogue 4
In the quiz below try to match the phrases from the dialogue with their functions.
Refresh this page to try the quiz again




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