Delegating

Being a good leader involves delegating tasks to employees. If you’re a new leader it can be difficult to make the shift from doing to leading. In an English-speaking team environment you should be careful to speak to your employees politely and with respect.

Compare the two dialogues below, what do you notice about the language?

Dialogue 1

Dialogue 2

Look at the quiz below to choose the polite language from the audio above when delegating:

1. “…there’s a mistake on this invoice, ______________ call the customer today and make sure they correct it, tell them we can’t pay it otherwise.

 
 
 

2. “No problem, _____________ it now”.

 
 
 

3. …”I need someone to check my presentation slides are up to date, Kevin,__________________ take a look for me”.

 
 
 

4. “….______________ have time today, but I’ll do it first thing tomorrow”.

 
 
 

5. “…the photocopier’s playing up again, _____________ get on to the service company today?

 
 
 

6. “Yes, _________. Anything else?

 
 
 

Refresh this page to try the quiz again

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