Giving a Workshop Tour

When giving a workshop tour, there are many factors to take into account. Listen to Lynn describe her insight into this area and the tips she recommends.

Now that you have listened, read the following statements and select true or false:

1. You can only prepare and plan for your tour when you know who the visitor is.

 
 

2. Every tour should contain your own deep and specialised technical knowledge

 
 

3. When giving safety instructions, be direct and use language like ‘you mustn’t

 
 

4. Giving some key facts about the company’s history can be a good way to begin a tour.

 
 

5. Look at a map or plan of your site and identify key areas that would interest all potential visitors

 
 

6. Before the tour, anticipate the types of questions you could be asked.

 
 

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