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Managing others
- Useful Terms for Performance Reviews
- 70-20-10 Model: Building Listening Skills
- Giving Negative Feedback
- The DESC Model – Giving Feedback
- Giving Feedback
- GPD/ Appraisals
- Employee Satisfaction
- Managing High Performers- the Miles Davis Approach
- Communicating Difficult Decisions
- Delegating
- Interviewing Candidates for a Job
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Presentations
- 3 Elements of a Great Presentation
- Giving a Workshop Tour
- Giving Presentations
- Rule of “Three” in Presentations
- Do’s and Don’ts of Presentations
- Softening Language During Presentations
- Storytelling in business presentations
- Creating Effective Presentation Slides
- Making good presentations great
- How to End a Presentation
- Body Language for Presentations
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Meetings and Negotiations
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International Business
Using if statements in negotiations
When you are engaged in a negotiation, using ‘IF’ is quite a powerful conditional statement that requires action in the presented proposition. Using ‘IF’ sentences is often common during negotiations and enhances your negotiation outcomes. Let’s take a look at some examples of how these sentences are structured.

Now read the business case study below and try to answer the true/false conditional statements:
BBB Training provider is going to have a final meeting to try to negotiate an annual training contract with a new client called PL Tech. BBB Training has set monthly fees and is not willing to give discounts higher than 5% unless the client has over 50 participants. BBB Training also charges extra for materials for participants after 3 months of training. However, the client can choose a lower priced trainer with less experience as opposed to a highly experienced trainer for a higher price.
PL Tech needs Business English training for 80 staff members. It has new suppliers in North America and the need for English at work has increased. Unfortunately, PL Tech’s profits weren’t high in the last quarter; therefore it has a tight training budget and is ideally looking for a 20% discount in order to sign a one year contract. It is willing to go lower on discount if the Trainers are North American.
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