Tips for Successful Negotiations

Negotiating in business is rarely easy. Although the aim of most negotiations is to come to a mutually acceptable agreement or solution, the process can be complicated by personalities, hierarchies and perceived power. In the dialogue below, Susan gives you some tips on how to ensure that your negotiations are a success.

Now that you have listened to Susan’s tips, try out the true or false quiz below to check your understanding:

1.

In a negotiation, it’s important to prepare well and know your bargaining partner.

 
 

2.

Knowing the market conditions is important in a negotiation.

 
 

3.

It’s important to remain firm until you have finalized the deal. An OK deal is better than no deal!

 
 

4.

Keep emotions out of a negotiation.

 
 

5.

In a negotiation, it’s important to leave with the feeling that you have won, and your negotiating partner has lost. This is what makes a negotiation successful.

 
 

Refresh this page to try the quiz again.

To ensure successful negotiations, remember to:

  • Prepare well.
  • Follow a positive win/win approach.
  • Know your partner and the market.
  • Leave out emotions and don’t lose your temper.
  • Listen carefully.
  • Deal with conflict.
  • Have a ‘walk away’ plan.

Take a look at our blog post on negotiating

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