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129 Suchergebnisse für: phrases

121

Finance Emails: Quick Tips for Clarity

Writing clear finance emails can be a challenge at times Because the email was confusing, the wrong cost center was used; because the wrong cost center was used, the payment was late; because payment was late, penalties were charged; because penalties were charged, the contract went over budget; because the contract went over budget, the […]

122

Writing Request Emails: 3 Solutions to Help

Writing request emails can be very tricky at times, especially depending on the person to whom you are writing.  Many of us work in large, international companies and communicate with colleagues from all over the world.  We all depend on others for information that we need to do our job effectively and on time.  It […]

123

Accounts Receivable: Improving Collection

If you work in accounts receivable, then you know how difficult it can be to call customers about overdue invoices. If you’re working in a second language, then the challenges start to multiply: the person might not understand you, they might be rude to you or they might get defensive when you ask for payment. […]

124

Apologising in Business: Quick Tips

In any language, apologising in business is one of the hardest things that anyone has to do. It’s not always easy admitting that we are wrong. If we are not careful, apologies can quickly turn into excuses, and eventually switch from “I’m sorry for what I did” to “I’m sorry you feel that way!” Reasons […]

125

Writing Emails: Giving Bad News

When giving bad news in an email, it’s extremely important to communicate ideas clearly and respectfully. In the email below, Carl Lane has been forced to give his colleagues some very bad news. Mr Lane does some things well in this email, but there are also some things he can improve. Read the email, and […]

128

Out of Office Message: Quick Tips 1

During a recent holiday period, I saw a lot of English out of office replies from non-native speakers. What intrigues me is the fact that no two are the same. There is nothing wrong with this. After all, why should we all be identical? But really, how many ways of saying the same thing are […]

129

Coaching Presentations: Presenting to Upper Management

Sometimes coaching presentations take on a bit more importance when the topic is tied to the board of management somehow. This creates an even greater need to ensure that the language is clear, concise, and professional. That’s where I was able to help out. With the growing possibility that a quota system will be introduced […]