{"id":20737,"date":"2018-05-16T15:03:01","date_gmt":"2018-05-16T13:03:01","guid":{"rendered":"https:\/\/www.targettraining.eu\/item\/durch-kundenservice-den-unterschied-machen\/"},"modified":"2019-02-11T19:49:54","modified_gmt":"2019-02-11T18:49:54","slug":"kundenservice","status":"publish","type":"portfolio","link":"https:\/\/www.targettraining.eu\/de\/item\/kundenservice\/","title":{"rendered":"Durch Kundenservice den Unterschied machen"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_section-6db1335d03e00cfab44a7bd712f55bdf\">\n.avia-section.av-av_section-6db1335d03e00cfab44a7bd712f55bdf{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/www.targettraining.eu\/wp-content\/uploads\/2017\/04\/Fotolia_66411287_M-1500x1001.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n.avia-section.av-av_section-6db1335d03e00cfab44a7bd712f55bdf .av-section-color-overlay{\nopacity:0.8;\nbackground-color:#001e34;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-av_section-6db1335d03e00cfab44a7bd712f55bdf socket_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  avia-full-stretch avia-bg-style-scroll av-section-color-overlay-active av-minimum-height av-minimum-height-25 av-height-25  container_wrap fullsize'  data-section-bg-repeat='stretch' data-av_minimum_height_pc='25' data-av_min_height_opt='25'><div class=\"av-section-color-overlay-wrap\"><div class=\"av-section-color-overlay\"><\/div><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-20737'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-c9ba6ccf0e28539cef079a4b419f7f68\">\n#top .hr.hr-invisible.av-av_hr-c9ba6ccf0e28539cef079a4b419f7f68{\nheight:25px;\n}\n<\/style>\n<div  class='hr av-av_hr-c9ba6ccf0e28539cef079a4b419f7f68 hr-invisible  avia-builder-el-1  el_before_av_one_full  avia-builder-el-first '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_full-9497bbf8bff73ea4c6992cc17fa9ec36\">\n.flex_column.av-av_one_full-9497bbf8bff73ea4c6992cc17fa9ec36{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-av_one_full-9497bbf8bff73ea4c6992cc17fa9ec36 av_one_full  avia-builder-el-2  el_after_av_hr  el_before_av_hr  first flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-av_textblock-1b3ad4668bfcd33163688e036d54a223 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h1>Durch Kundenservice den Unterschied machen<\/h1>\n<h2>Soziale Kompetenz<\/h2>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-c9ba6ccf0e28539cef079a4b419f7f68\">\n#top .hr.hr-invisible.av-av_hr-c9ba6ccf0e28539cef079a4b419f7f68{\nheight:25px;\n}\n<\/style>\n<div  class='hr av-av_hr-c9ba6ccf0e28539cef079a4b419f7f68 hr-invisible  avia-builder-el-4  el_after_av_one_full  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><\/div><div id='av_section_2'  class='avia-section av-av_section-eb89abc38228390982ab77a91969e9e7 main_color avia-section-default avia-no-border-styling  avia-builder-el-5  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-20737'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_fourth-9497bbf8bff73ea4c6992cc17fa9ec36\">\n.flex_column.av-av_one_fourth-9497bbf8bff73ea4c6992cc17fa9ec36{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-av_one_fourth-9497bbf8bff73ea4c6992cc17fa9ec36 av_one_fourth  avia-builder-el-6  el_before_av_one_half  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-4474f20d2389e2e5ecf918a02da5132e\">\n#top .hr.hr-invisible.av-av_hr-4474f20d2389e2e5ecf918a02da5132e{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-av_hr-4474f20d2389e2e5ecf918a02da5132e hr-invisible  avia-builder-el-7  el_before_av_textblock  avia-builder-el-first '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_textblock-03bfb18ba9a806f7ce17ceeac4d75382\">\n#top .av_textblock_section.av-av_textblock-03bfb18ba9a806f7ce17ceeac4d75382 .avia_textblock{\nfont-size:20px;\n}\n<\/style>\n<section  class='av_textblock_section av-av_textblock-03bfb18ba9a806f7ce17ceeac4d75382 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: right;\"><em>In einer zunehmend wettbewerbsorientierten Welt steigen die Erwartungen der Kunden.\u00a0<\/em><\/p>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-jrqbsw2p-eba69aa57afee3da6a1956a7561bd1f9 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2 style=\"text-align: right;\">Bewertung<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-13361 size-full alignright lazyload\" data-src=\"https:\/\/www.targettraining.eu\/wp-content\/uploads\/2016\/01\/imageedit_1_6747996654.gif\" alt=\"imageedit_1_6747996654\" width=\"114\" height=\"22\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 114px; --smush-placeholder-aspect-ratio: 114\/22;\" \/><noscript><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-13361 size-full alignright\" src=\"https:\/\/www.targettraining.eu\/wp-content\/uploads\/2016\/01\/imageedit_1_6747996654.gif\" alt=\"imageedit_1_6747996654\" width=\"114\" height=\"22\" \/><\/noscript><\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_half-0aa7055fe62c3622faec82866afbaeb2\">\n.flex_column.av-av_one_half-0aa7055fe62c3622faec82866afbaeb2{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-av_one_half-0aa7055fe62c3622faec82866afbaeb2 av_one_half  avia-builder-el-10  el_after_av_one_fourth  el_before_av_one_fourth  flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-jk9pc64n-3bd7dbb66077fdacbb732ccde7c40a97 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h1 style=\"text-align: left;\">F\u00dcR WEN IST ES GEEIGNET?<\/h1>\n<p>Kundenservice macht den Unterschied. Qualit\u00e4t und Kosten sind nicht mehr die einzigen Faktoren, die hinter der Kundenzufriedenheit stehen &#8211; die Erfahrung, die Kunden mit Ihrem Kundendienst machen, kann eine langfristige Gesch\u00e4ftsbeziehung begr\u00fcnden oder beenden. Dieses praktische Seminar kommt direkt auf den Punkt und fordert Sie heraus, Ihren eigenen Kundendienstansatz mit dem erstklassigen RATER-Modell zu bewerten und zu verbessern. Mit Hilfe von erfahrungsbasierten Trainingstechniken werden Sie wachsen &#8211; egal, ob alleine oder im Team. Dieses Kundendienstseminar richtet sich an alle Fachleute, die in einer kundenorientierten Rolle arbeiten, sei es intern oder extern.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-c9ba6ccf0e28539cef079a4b419f7f68\">\n#top .hr.hr-invisible.av-av_hr-c9ba6ccf0e28539cef079a4b419f7f68{\nheight:25px;\n}\n<\/style>\n<div  class='hr av-av_hr-c9ba6ccf0e28539cef079a4b419f7f68 hr-invisible  avia-builder-el-12  el_after_av_textblock  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-jl559wpv-58ff616709ce40c4370d56e9c7d9a074 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2 style=\"text-align: left;\"><span style=\"color: #000000;\">Bis zum Abschluss dieses Trainings haben Sie:<\/span><\/h2>\n<ul>\n<li>die grundlegenden Service-Erwartungen Ihrer Kunden identifiziert und untersucht.<\/li>\n<li>das RATER-Modell auf Ihre speziellen Bed\u00fcrfnisse abgestimmt und angewandt.<\/li>\n<li>sich darauf vorbereitet, in &#8222;Augenblicken der Wahrheit&#8220;, die Wirkung auf Ihre Kunden zu maximieren.<\/li>\n<li>grundlegende Kommunikationsf\u00e4higkeiten verbessert, um eine gro\u00dfartige Kundenerfahrung zu bieten.<\/li>\n<li>das Training an Ihren Arbeitsplatz \u00fcbertragen.<\/li>\n<\/ul>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_fourth-0aa7055fe62c3622faec82866afbaeb2\">\n.flex_column.av-av_one_fourth-0aa7055fe62c3622faec82866afbaeb2{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-av_one_fourth-0aa7055fe62c3622faec82866afbaeb2 av_one_fourth  avia-builder-el-14  el_after_av_one_half  avia-builder-el-last  flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-97f222e383d2d06f9e1fb97de6b8a67d\">\n#top .hr.hr-invisible.av-av_hr-97f222e383d2d06f9e1fb97de6b8a67d{\nheight:75px;\n}\n<\/style>\n<div  class='hr av-av_hr-97f222e383d2d06f9e1fb97de6b8a67d hr-invisible  avia-builder-el-15  el_before_av_codeblock  avia-builder-el-first '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<\/p><\/div><\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_section-25fedb6a3bb3a9c806a98d68ae6297e8\">\n.avia-section.av-av_section-25fedb6a3bb3a9c806a98d68ae6297e8{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/www.targettraining.eu\/wp-content\/uploads\/2017\/04\/Fotolia_66411287_M-1500x1001.jpg);\nbackground-position:50% 50%;\nbackground-attachment:fixed;\n}\n.avia-section.av-av_section-25fedb6a3bb3a9c806a98d68ae6297e8 .av-section-color-overlay{\nopacity:0.9;\nbackground-color:#ffffff;\n}\n<\/style>\n<div id='av_section_3'  class='avia-section av-av_section-25fedb6a3bb3a9c806a98d68ae6297e8 main_color avia-section-default avia-no-border-styling  avia-builder-el-17  el_after_av_section  el_before_av_section  avia-full-stretch avia-bg-style-fixed av-section-color-overlay-active container_wrap fullsize'  data-section-bg-repeat='stretch'><div class=\"av-section-color-overlay-wrap\"><div class=\"av-section-color-overlay\"><\/div><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-20737'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-c9ba6ccf0e28539cef079a4b419f7f68\">\n#top .hr.hr-invisible.av-av_hr-c9ba6ccf0e28539cef079a4b419f7f68{\nheight:25px;\n}\n<\/style>\n<div  class='hr av-av_hr-c9ba6ccf0e28539cef079a4b419f7f68 hr-invisible  avia-builder-el-18  el_before_av_one_half  avia-builder-el-first '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_half-9497bbf8bff73ea4c6992cc17fa9ec36\">\n.flex_column.av-av_one_half-9497bbf8bff73ea4c6992cc17fa9ec36{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-av_one_half-9497bbf8bff73ea4c6992cc17fa9ec36 av_one_half  avia-builder-el-19  el_after_av_hr  el_before_av_one_half  first flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_textblock-2c4666f3ab4f7ce91aecfa132518884d\">\n#top .av_textblock_section.av-av_textblock-2c4666f3ab4f7ce91aecfa132518884d .avia_textblock{\nfont-size:40px;\n}\n<\/style>\n<section  class='av_textblock_section av-av_textblock-2c4666f3ab4f7ce91aecfa132518884d '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h1 style=\"text-align: right;\">WELCHE THEMEN WERDEN BEHANDELT?<\/h1>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_half-9c1d454dc06f7247226bc4e8f931daae\">\n.flex_column.av-av_one_half-9c1d454dc06f7247226bc4e8f931daae{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-av_one_half-9c1d454dc06f7247226bc4e8f931daae av_one_half  avia-builder-el-21  el_after_av_one_half  avia-builder-el-last  flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-jk9pdpkm-91c187c0362f340c0472dfea83b7b2b1 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><ul>\n<li>Kundenerwartungen managen &#8211; die Grundlagen<\/li>\n<li>Was bedeutet exzellenter Kundenservice?<\/li>\n<li>Einf\u00fchrung und Implementierung von RATER (Reliability, Assurance, Tangibility, Empathy, Responsiveness).<\/li>\n<li>Verhaltensweisen und Sprache nach\u00a0RATER erkennen und umsetzen.<\/li>\n<li>Zuh\u00f6ren, um zu lernen und lernen zuzuh\u00f6ren.<\/li>\n<li>Effektive Fragen stellen, um Bed\u00fcrfnisse und Priorit\u00e4ten aufzudecken.<\/li>\n<li>Angemessene Kommunikation \u00fcber E-Mail und Telefon<\/li>\n<li>Schlechte Nachrichten verk\u00fcnden.<\/li>\n<li>&#8222;Nein&#8220; sagen, ohne die Beziehung zu gef\u00e4hrden.<\/li>\n<li>Maximieren Sie Ihre Wirkung in &#8222;Augenblicken der Wahrheit&#8220;.<\/li>\n<li>Gelerntes in den Arbeitsalltag umsetzen<\/li>\n<\/ul>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-4474f20d2389e2e5ecf918a02da5132e\">\n#top .hr.hr-invisible.av-av_hr-4474f20d2389e2e5ecf918a02da5132e{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-av_hr-4474f20d2389e2e5ecf918a02da5132e hr-invisible  avia-builder-el-23  el_after_av_textblock  el_before_av_codeblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<\/p><\/div>\n<\/p>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><\/div><div id='av_section_4'  class='avia-section av-av_section-ebf471208000bd55b022e4a0b2072158 alternate_color avia-section-default avia-no-shadow  avia-builder-el-25  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-20737'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_full-6126cab7d8fab8d08143dd2dacdf673c\">\n.flex_column.av-av_one_full-6126cab7d8fab8d08143dd2dacdf673c{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-av_one_full-6126cab7d8fab8d08143dd2dacdf673c av_one_full  avia-builder-el-26  avia-builder-el-no-sibling  first flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_heading-320662b3f649a04dcc5401e467848fa7\">\n#top .av-special-heading.av-av_heading-320662b3f649a04dcc5401e467848fa7{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-av_heading-320662b3f649a04dcc5401e467848fa7 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-av_heading-320662b3f649a04dcc5401e467848fa7 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-av_heading-320662b3f649a04dcc5401e467848fa7 av-special-heading-h1 blockquote classic-quote  avia-builder-el-27  el_before_av_hr  avia-builder-el-first '><h1 class='av-special-heading-tag'  itemprop=\"headline\"  >Verwandte Themen<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-1deae294de86921cadf9622fb2da0879\">\n#top .hr.hr-invisible.av-av_hr-1deae294de86921cadf9622fb2da0879{\nheight:25px;\n}\n<\/style>\n<div  class='hr av-av_hr-1deae294de86921cadf9622fb2da0879 hr-invisible  avia-builder-el-28  el_after_av_heading  el_before_av_masonry_entries  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<div id='av-masonry-1' class='av-masonry av-jl559owx-b0e4b13e2afdb55f419e4c10690474a8 noHover av-fixed-size av-no-gap av-hover-overlay-active av-masonry-animation-active av-masonry-col-5 av-caption-on-hover-hide av-caption-style-overlay av-masonry-entries ' data-post_id=\"20737\"><div class=\"av-masonry-container isotope av-js-disabled\"><div class='av-masonry-entry isotope-item av-masonry-item-no-image '><\/div><a href=\"https:\/\/www.targettraining.eu\/de\/item\/der-aufstieg-vom-spezialisten-zum-berater\/\"  id='av-masonry-1-item-19562' data-av-masonry-item='19562' class='av-masonry-entry isotope-item post-19562 portfolio type-portfolio status-publish has-post-thumbnail hentry portfolio_entries-interpersonal-de portfolio_entries-projects-de portfolio_entries-teams-de  av-masonry-item-with-image' title=\"specialist to consultant\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container lazyload' style=\"background-image:inherit;\"  title=\"specialist to consultant\"   data-bg-image=\"url(https:\/\/www.targettraining.eu\/wp-content\/uploads\/2017\/12\/specialist-to-consultant-705x469.png)\"><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Der Aufstieg vom Spezialisten zum Berater<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/www.targettraining.eu\/de\/item\/in-beziehungen-investieren\/\"  id='av-masonry-1-item-16377' data-av-masonry-item='16377' class='av-masonry-entry isotope-item post-16377 portfolio type-portfolio status-publish has-post-thumbnail hentry portfolio_entries-interpersonal-de portfolio_entries-networking-de portfolio_entries-soft-skills-de  av-masonry-item-with-image' title=\"3D Rendering puzzle concept of unity and teamwork\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container lazyload' style=\"background-image:inherit;\"  title=\"3D Rendering puzzle concept of unity and teamwork\"   data-bg-image=\"url(https:\/\/www.targettraining.eu\/wp-content\/uploads\/2017\/04\/Fotolia_120841726_M-705x529.jpg)\"><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >In Beziehungen investieren<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/www.targettraining.eu\/de\/item\/englisch-fur-kundendienstzentren-und-callcenter\/\"  id='av-masonry-1-item-19021' data-av-masonry-item='19021' class='av-masonry-entry isotope-item post-19021 portfolio type-portfolio status-publish has-post-thumbnail hentry portfolio_entries-be-training portfolio_entries-communication-de portfolio_entries-customer-service-de  av-masonry-item-with-image' title=\"englishcallcenter\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container lazyload' style=\"background-image:inherit;\"  title=\"englishcallcenter\"   data-bg-image=\"url(https:\/\/www.targettraining.eu\/wp-content\/uploads\/2017\/07\/englishcallcenter-705x362.png)\"><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Englisch f\u00fcr Kundendienstzentren und Callcenter<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/www.targettraining.eu\/de\/item\/dinge-erledigen\/\"  id='av-masonry-1-item-16371' data-av-masonry-item='16371' class='av-masonry-entry isotope-item post-16371 portfolio type-portfolio status-publish has-post-thumbnail hentry portfolio_entries-focus-on-results-de portfolio_entries-interpersonal-de portfolio_entries-leadership-de portfolio_entries-soft-skills-de  av-masonry-item-with-image' title=\"staffbanner5\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container lazyload' style=\"background-image:inherit;\"  title=\"staffbanner5\"   data-bg-image=\"url(https:\/\/www.targettraining.eu\/wp-content\/uploads\/2018\/04\/staffbanner5-705x97.png)\"><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Dinge erledigen, wenn Sie nicht das Sagen haben<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/www.targettraining.eu\/de\/item\/gespraechsfuehrung\/\"  id='av-masonry-1-item-19638' data-av-masonry-item='19638' class='av-masonry-entry isotope-item post-19638 portfolio type-portfolio status-publish has-post-thumbnail hentry portfolio_entries-interpersonal-de portfolio_entries-sales-de-2 portfolio_entries-sales-de portfolio_entries-ss-training-de  av-masonry-item-with-image' title=\"interviwing skills for business dev\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container lazyload' style=\"background-image:inherit;\"  title=\"interviwing skills for business dev\"   data-bg-image=\"url(https:\/\/www.targettraining.eu\/wp-content\/uploads\/2017\/12\/interviwing-skills-for-business-dev-705x383.png)\"><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Gespr\u00e4chsf\u00fchrung f\u00fcr Mitarbeiter in Verkauf,  Marketing und Business Development<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><\/div><div class='av-masonry-pagination av-masonry-pagination-pagination'><nav class='pagination'><span class='pagination-meta'>Seite 1 von 6<\/span><span class='current'>1<\/span><a href='https:\/\/www.targettraining.eu\/de\/wp-json\/wp\/v2\/portfolio\/20737\/?avia-element-paging=2' class='inactive next_page' >2<\/a><a href='https:\/\/www.targettraining.eu\/de\/wp-json\/wp\/v2\/portfolio\/20737\/?avia-element-paging=3' class='inactive' >3<\/a><a href='https:\/\/www.targettraining.eu\/de\/wp-json\/wp\/v2\/portfolio\/20737\/?avia-element-paging=2'>&rsaquo;<\/a><a href='https:\/\/www.targettraining.eu\/de\/wp-json\/wp\/v2\/portfolio\/20737\/?avia-element-paging=6'>&raquo;<\/a><\/nav>\n<\/div><\/div><\/p><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_5'  class='avia-section av-av_section-6423aa6b342e288cf8868156b8e41be3 main_color avia-section-no-padding avia-no-border-styling  avia-builder-el-30  el_after_av_section  el_before_av_section  avia-bg-style-fixed container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-20737'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-52dbd0fb33721c31a49b93783fd0d74c\">\n#top .hr.hr-invisible.av-av_hr-52dbd0fb33721c31a49b93783fd0d74c{\nheight:250px;\n}\n<\/style>\n<div  class='hr av-av_hr-52dbd0fb33721c31a49b93783fd0d74c hr-invisible  avia-builder-el-31  avia-builder-el-no-sibling '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_6'  class='avia-section av-av_section-eb89abc38228390982ab77a91969e9e7 main_color avia-section-default avia-no-border-styling  avia-builder-el-32  el_after_av_section  avia-builder-el-last  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-20737'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_heading-598e035fdfb3818f15424886b101a188\">\n#top .av-special-heading.av-av_heading-598e035fdfb3818f15424886b101a188{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-av_heading-598e035fdfb3818f15424886b101a188 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-av_heading-598e035fdfb3818f15424886b101a188 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-av_heading-598e035fdfb3818f15424886b101a188 av-special-heading-h1 blockquote classic-quote  avia-builder-el-33  el_before_av_hr  avia-builder-el-first '><h1 class='av-special-heading-tag'  itemprop=\"headline\"  >Aus unserem Blog<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-1deae294de86921cadf9622fb2da0879\">\n#top .hr.hr-invisible.av-av_hr-1deae294de86921cadf9622fb2da0879{\nheight:25px;\n}\n<\/style>\n<div  class='hr av-av_hr-1deae294de86921cadf9622fb2da0879 hr-invisible  avia-builder-el-34  el_after_av_heading  el_before_av_masonry_entries  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<div id='av-masonry-2' class='av-masonry av-jlhz28ib-24201ac264fb847f0885511aaea4d6e3 noHover av-fixed-size av-no-gap av-hover-overlay-active av-masonry-animation-active av-masonry-col-5 av-caption-on-hover-hide av-caption-style-overlay av-masonry-entries ' data-post_id=\"20737\"><div class=\"av-masonry-container isotope av-js-disabled\"><div class='av-masonry-entry isotope-item av-masonry-item-no-image '><\/div><a href=\"https:\/\/www.targettraining.eu\/de\/negotiation-tips-preparation\/\"  id='av-masonry-2-item-1131' data-av-masonry-item='1131' class='av-masonry-entry isotope-item post-1131 post type-post status-publish format-standard hentry category-soft-skills-pathway tag-meetings tag-negotiating  av-masonry-item-no-image' title=\"Negotiation Tips: Preparation\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Negotiation Tips: Preparation<\/h3><span class='av-masonry-date meta-color updated'>15. Mai 2013<\/span><span class=\"av-masonry-text-sep text-sep-author\">\/<\/span><span class='av-masonry-author meta-color author'><span class='fn'>von Guest Author<\/span><\/span><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/www.targettraining.eu\/de\/blended-learning-really-mean\/\"  id='av-masonry-2-item-14804' data-av-masonry-item='14804' class='av-masonry-entry isotope-item post-14804 post type-post status-publish format-standard has-post-thumbnail hentry category-business-english category-hybrid-solutions category-soft-skills-pathway tag-blended-learning tag-hr tag-ld tag-staff-training  av-masonry-item-with-image' title=\"blended learning word cloud\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container lazyload' style=\"background-image:inherit;\"  title=\"blended learning word cloud\"   data-bg-image=\"url(https:\/\/www.targettraining.eu\/wp-content\/uploads\/2016\/02\/Fotolia_75888099_S-705x396.jpg)\"><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >What does Blended Learning really mean?<\/h3><span class='av-masonry-date meta-color updated'>24. August 2016<\/span><span class=\"av-masonry-text-sep text-sep-author\">\/<\/span><span class='av-masonry-author meta-color author'><span class='fn'>von Guest Author<\/span><\/span><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/www.targettraining.eu\/de\/achievement-vs-ascription-in-business\/\"  id='av-masonry-2-item-1767' data-av-masonry-item='1767' class='av-masonry-entry isotope-item post-1767 post type-post status-publish format-standard has-post-thumbnail hentry category-intercultural-2 tag-intercultural  av-masonry-item-with-image' title=\"Virtual teams\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container lazyload' style=\"background-image:inherit;\"  title=\"Virtual teams\"   alt=\"sieben kulturdimensionen\"  data-bg-image=\"url(https:\/\/www.targettraining.eu\/wp-content\/uploads\/2013\/09\/Fotolia_40421038_L-e1401805878934-705x373.jpg)\"><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Achievement vs Ascription in Business<\/h3><span class='av-masonry-date meta-color updated'>14. August 2013<\/span><span class=\"av-masonry-text-sep text-sep-author\">\/<\/span><span class='av-masonry-author meta-color author'><span class='fn'>von James Culver<\/span><\/span><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/www.targettraining.eu\/de\/business-english-on-the-go\/\"  id='av-masonry-2-item-10355' data-av-masonry-item='10355' class='av-masonry-entry isotope-item post-10355 post type-post status-publish format-standard has-post-thumbnail hentry category-business-english tag-methods-and-tools tag-time-management  av-masonry-item-with-image' title=\"Untitled-6\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container lazyload' style=\"background-image:inherit;\"  title=\"Untitled-6\"   alt=\"target training\"  data-bg-image=\"url(https:\/\/www.targettraining.eu\/wp-content\/uploads\/2014\/06\/Untitled-6-705x215.jpg)\"><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Business English apps for busy people<\/h3><span class='av-masonry-date meta-color updated'>25. M\u00e4rz 2015<\/span><span class=\"av-masonry-text-sep text-sep-author\">\/<\/span><span class='av-masonry-author meta-color author'><span class='fn'>von Guest Author<\/span><\/span><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/www.targettraining.eu\/de\/sex-stress-und-oeffentliche-rede\/\"  id='av-masonry-2-item-16540' data-av-masonry-item='16540' class='av-masonry-entry isotope-item post-16540 post type-post status-publish format-standard has-post-thumbnail hentry category-soft-skills tag-presenting-de  av-masonry-item-with-image' title=\"Challenges of virtual teams\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container lazyload' style=\"background-image:inherit;\"  title=\"Challenges of virtual teams\"   data-bg-image=\"url(https:\/\/www.targettraining.eu\/wp-content\/uploads\/2014\/05\/Aktion-551-e1400165421584-705x363.jpg)\"><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Sex, Stress und \u00f6ffentliche Rede<\/h3><span class='av-masonry-date meta-color updated'>11. Mai 2017<\/span><span class=\"av-masonry-text-sep text-sep-author\">\/<\/span><span class='av-masonry-author meta-color author'><span class='fn'>von Scott Levey<\/span><\/span><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><\/div><div class='av-masonry-pagination av-masonry-pagination-pagination'><nav class='pagination'><span class='pagination-meta'>Seite 1 von 61<\/span><span class='current'>1<\/span><a href='https:\/\/www.targettraining.eu\/de\/wp-json\/wp\/v2\/portfolio\/20737\/?avia-element-paging=2' class='inactive next_page' >2<\/a><a href='https:\/\/www.targettraining.eu\/de\/wp-json\/wp\/v2\/portfolio\/20737\/?avia-element-paging=3' class='inactive' >3<\/a><a href='https:\/\/www.targettraining.eu\/de\/wp-json\/wp\/v2\/portfolio\/20737\/?avia-element-paging=2'>&rsaquo;<\/a><a href='https:\/\/www.targettraining.eu\/de\/wp-json\/wp\/v2\/portfolio\/20737\/?avia-element-paging=61'>&raquo;<\/a><\/nav>\n<\/div><\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":41762,"comment_status":"open","ping_status":"closed","template":"","tags":[],"portfolio_entries":[282,276,351],"class_list":["post-20737","portfolio","type-portfolio","status-publish","has-post-thumbnail","hentry","portfolio_entries-customer-service-de","portfolio_entries-interpersonal-de","portfolio_entries-ss-training-de"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Kundenservice macht den Unterschied | Target Training GmbH<\/title>\n<meta name=\"description\" content=\"Mit reflektiven und erfahrungsbasierten Techniken f\u00fchrt dieses Kundenservice-Training das weltber\u00fchmte RATER-Modell ein und wendet es an.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.targettraining.eu\/de\/item\/kundenservice\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Kundenservice macht den Unterschied | Target Training GmbH\" \/>\n<meta property=\"og:description\" content=\"Mit reflektiven und erfahrungsbasierten Techniken f\u00fchrt dieses Kundenservice-Training das weltber\u00fchmte RATER-Modell ein und wendet es an.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.targettraining.eu\/de\/item\/kundenservice\/\" \/>\n<meta property=\"og:site_name\" content=\"Target Training GmbH\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/TargetTrainingGmbh\" \/>\n<meta property=\"article:modified_time\" content=\"2019-02-11T18:49:54+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.targettraining.eu\/wp-content\/uploads\/2019\/04\/interview.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1287\" \/>\n\t<meta property=\"og:image:height\" content=\"875\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:label1\" content=\"Gesch\u00e4tzte Lesezeit\" \/>\n\t<meta name=\"twitter:data1\" content=\"10 Minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.targettraining.eu\/de\/item\/kundenservice\/\",\"url\":\"https:\/\/www.targettraining.eu\/de\/item\/kundenservice\/\",\"name\":\"Kundenservice macht den Unterschied | Target Training GmbH\",\"isPartOf\":{\"@id\":\"https:\/\/www.targettraining.eu\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.targettraining.eu\/de\/item\/kundenservice\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.targettraining.eu\/de\/item\/kundenservice\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.targettraining.eu\/wp-content\/uploads\/2017\/05\/customer-service.png\",\"datePublished\":\"2018-05-16T13:03:01+00:00\",\"dateModified\":\"2019-02-11T18:49:54+00:00\",\"description\":\"Mit reflektiven und erfahrungsbasierten Techniken f\u00fchrt dieses Kundenservice-Training das weltber\u00fchmte RATER-Modell ein und wendet es an.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.targettraining.eu\/de\/item\/kundenservice\/#breadcrumb\"},\"inLanguage\":\"de-DE\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.targettraining.eu\/de\/item\/kundenservice\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"de-DE\",\"@id\":\"https:\/\/www.targettraining.eu\/de\/item\/kundenservice\/#primaryimage\",\"url\":\"https:\/\/www.targettraining.eu\/wp-content\/uploads\/2017\/05\/customer-service.png\",\"contentUrl\":\"https:\/\/www.targettraining.eu\/wp-content\/uploads\/2017\/05\/customer-service.png\",\"width\":922,\"height\":657},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.targettraining.eu\/de\/item\/kundenservice\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.targettraining.eu\/de\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Durch Kundenservice den Unterschied machen\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.targettraining.eu\/#website\",\"url\":\"https:\/\/www.targettraining.eu\/\",\"name\":\"Target Training GmbH\",\"description\":\"Training you to succeed globally\",\"publisher\":{\"@id\":\"https:\/\/www.targettraining.eu\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.targettraining.eu\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"de-DE\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.targettraining.eu\/#organization\",\"name\":\"Target Training GmbH\",\"url\":\"https:\/\/www.targettraining.eu\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"de-DE\",\"@id\":\"https:\/\/www.targettraining.eu\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.targettraining.eu\/wp-content\/uploads\/2013\/04\/WP-logo2.png\",\"contentUrl\":\"https:\/\/www.targettraining.eu\/wp-content\/uploads\/2013\/04\/WP-logo2.png\",\"width\":103,\"height\":32,\"caption\":\"Target Training GmbH\"},\"image\":{\"@id\":\"https:\/\/www.targettraining.eu\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/TargetTrainingGmbh\",\"https:\/\/x.com\/TargetTrains\",\"https:\/\/www.youtube.com\/c\/TargettrainingEugmbh\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Kundenservice macht den Unterschied | Target Training GmbH","description":"Mit reflektiven und erfahrungsbasierten Techniken f\u00fchrt dieses Kundenservice-Training das weltber\u00fchmte RATER-Modell ein und wendet es an.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.targettraining.eu\/de\/item\/kundenservice\/","og_locale":"de_DE","og_type":"article","og_title":"Kundenservice macht den Unterschied | Target Training GmbH","og_description":"Mit reflektiven und erfahrungsbasierten Techniken f\u00fchrt dieses Kundenservice-Training das weltber\u00fchmte RATER-Modell ein und wendet es an.","og_url":"https:\/\/www.targettraining.eu\/de\/item\/kundenservice\/","og_site_name":"Target Training GmbH","article_publisher":"https:\/\/www.facebook.com\/TargetTrainingGmbh","article_modified_time":"2019-02-11T18:49:54+00:00","og_image":[{"width":1287,"height":875,"url":"https:\/\/www.targettraining.eu\/wp-content\/uploads\/2019\/04\/interview.jpg","type":"image\/jpeg"}],"twitter_misc":{"Gesch\u00e4tzte Lesezeit":"10 Minuten"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.targettraining.eu\/de\/item\/kundenservice\/","url":"https:\/\/www.targettraining.eu\/de\/item\/kundenservice\/","name":"Kundenservice macht den Unterschied | Target Training GmbH","isPartOf":{"@id":"https:\/\/www.targettraining.eu\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.targettraining.eu\/de\/item\/kundenservice\/#primaryimage"},"image":{"@id":"https:\/\/www.targettraining.eu\/de\/item\/kundenservice\/#primaryimage"},"thumbnailUrl":"https:\/\/www.targettraining.eu\/wp-content\/uploads\/2017\/05\/customer-service.png","datePublished":"2018-05-16T13:03:01+00:00","dateModified":"2019-02-11T18:49:54+00:00","description":"Mit reflektiven und erfahrungsbasierten Techniken f\u00fchrt dieses Kundenservice-Training das weltber\u00fchmte RATER-Modell ein und wendet es an.","breadcrumb":{"@id":"https:\/\/www.targettraining.eu\/de\/item\/kundenservice\/#breadcrumb"},"inLanguage":"de-DE","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.targettraining.eu\/de\/item\/kundenservice\/"]}]},{"@type":"ImageObject","inLanguage":"de-DE","@id":"https:\/\/www.targettraining.eu\/de\/item\/kundenservice\/#primaryimage","url":"https:\/\/www.targettraining.eu\/wp-content\/uploads\/2017\/05\/customer-service.png","contentUrl":"https:\/\/www.targettraining.eu\/wp-content\/uploads\/2017\/05\/customer-service.png","width":922,"height":657},{"@type":"BreadcrumbList","@id":"https:\/\/www.targettraining.eu\/de\/item\/kundenservice\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.targettraining.eu\/de\/"},{"@type":"ListItem","position":2,"name":"Durch Kundenservice den Unterschied machen"}]},{"@type":"WebSite","@id":"https:\/\/www.targettraining.eu\/#website","url":"https:\/\/www.targettraining.eu\/","name":"Target Training GmbH","description":"Training you to succeed globally","publisher":{"@id":"https:\/\/www.targettraining.eu\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.targettraining.eu\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"de-DE"},{"@type":"Organization","@id":"https:\/\/www.targettraining.eu\/#organization","name":"Target Training GmbH","url":"https:\/\/www.targettraining.eu\/","logo":{"@type":"ImageObject","inLanguage":"de-DE","@id":"https:\/\/www.targettraining.eu\/#\/schema\/logo\/image\/","url":"https:\/\/www.targettraining.eu\/wp-content\/uploads\/2013\/04\/WP-logo2.png","contentUrl":"https:\/\/www.targettraining.eu\/wp-content\/uploads\/2013\/04\/WP-logo2.png","width":103,"height":32,"caption":"Target Training GmbH"},"image":{"@id":"https:\/\/www.targettraining.eu\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/TargetTrainingGmbh","https:\/\/x.com\/TargetTrains","https:\/\/www.youtube.com\/c\/TargettrainingEugmbh"]}]}},"_links":{"self":[{"href":"https:\/\/www.targettraining.eu\/de\/wp-json\/wp\/v2\/portfolio\/20737\/"}],"collection":[{"href":"https:\/\/www.targettraining.eu\/de\/wp-json\/wp\/v2\/portfolio\/"}],"about":[{"href":"https:\/\/www.targettraining.eu\/de\/wp-json\/wp\/v2\/types\/portfolio\/"}],"replies":[{"embeddable":true,"href":"https:\/\/www.targettraining.eu\/de\/wp-json\/wp\/v2\/comments\/?post=20737"}],"version-history":[{"count":3,"href":"https:\/\/www.targettraining.eu\/de\/wp-json\/wp\/v2\/portfolio\/20737\/revisions\/"}],"predecessor-version":[{"id":27690,"href":"https:\/\/www.targettraining.eu\/de\/wp-json\/wp\/v2\/portfolio\/20737\/revisions\/27690\/"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.targettraining.eu\/de\/wp-json\/wp\/v2\/media\/41762\/"}],"wp:attachment":[{"href":"https:\/\/www.targettraining.eu\/de\/wp-json\/wp\/v2\/media\/?parent=20737"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.targettraining.eu\/de\/wp-json\/wp\/v2\/tags\/?post=20737"},{"taxonomy":"portfolio_entries","embeddable":true,"href":"https:\/\/www.targettraining.eu\/de\/wp-json\/wp\/v2\/portfolio_entries\/?post=20737"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}