{"id":13603,"date":"2016-01-27T15:29:17","date_gmt":"2016-01-27T14:29:17","guid":{"rendered":"http:\/\/www.targettraining.eu\/?p=13603"},"modified":"2018-06-06T12:29:28","modified_gmt":"2018-06-06T10:29:28","slug":"internal-hr-consultants","status":"publish","type":"post","link":"https:\/\/www.targettraining.eu\/de\/internal-hr-consultants\/","title":{"rendered":"5 tips for internal HR consultants"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-o5wqgz-2ae7195ba83eb6248aa02f5fc1173da9\">\n#top .hr.hr-invisible.av-o5wqgz-2ae7195ba83eb6248aa02f5fc1173da9{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-o5wqgz-2ae7195ba83eb6248aa02f5fc1173da9 hr-invisible  avia-builder-el-0  avia-builder-el-no-sibling '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<p><strong><a href=\"https:\/\/hs.targettraining.eu\/ebook\/traininginvestment\" target=\"_blank\" rel=\"attachment wp-att-8470\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-8470 size-medium lazyload\" data-src=\"https:\/\/www.targettraining.eu\/wp-content\/uploads\/2013\/04\/training-investment-179x300.jpg\" alt=\"eBook Training Investment\" width=\"179\" height=\"300\" data-srcset=\"https:\/\/www.targettraining.eu\/wp-content\/uploads\/2013\/04\/training-investment-179x300.jpg 179w, https:\/\/www.targettraining.eu\/wp-content\/uploads\/2013\/04\/training-investment-74x125.jpg 74w, https:\/\/www.targettraining.eu\/wp-content\/uploads\/2013\/04\/training-investment-44x75.jpg 44w, https:\/\/www.targettraining.eu\/wp-content\/uploads\/2013\/04\/training-investment.jpg 203w\" data-sizes=\"(max-width: 179px) 100vw, 179px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 179px; --smush-placeholder-aspect-ratio: 179\/300;\" \/><noscript><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-8470 size-medium\" src=\"https:\/\/www.targettraining.eu\/wp-content\/uploads\/2013\/04\/training-investment-179x300.jpg\" alt=\"eBook Training Investment\" width=\"179\" height=\"300\" srcset=\"https:\/\/www.targettraining.eu\/wp-content\/uploads\/2013\/04\/training-investment-179x300.jpg 179w, https:\/\/www.targettraining.eu\/wp-content\/uploads\/2013\/04\/training-investment-74x125.jpg 74w, https:\/\/www.targettraining.eu\/wp-content\/uploads\/2013\/04\/training-investment-44x75.jpg 44w, https:\/\/www.targettraining.eu\/wp-content\/uploads\/2013\/04\/training-investment.jpg 203w\" sizes=\"(max-width: 179px) 100vw, 179px\" \/><\/noscript><\/a>From my years working in HR, I know that employees don\u2019t often ask HR for help. At least, that is what it was like for the companies I worked with. As HR consultants, it is our job to give guidance and support to enable our colleagues make better decisions. Our roles are operational, not strategic, and, if we do our jobs right, we are practically invisible to other departments and employees. When a problem arises on the operational front, HR is consulted, but not always, or only when the situation has &#8222;gotten out of hand&#8220;. I&#8217;ve often stood and asked myself &#8222;why didn&#8217;t you come to us for advice or help before?&#8220; For HR consultants to become trusted advisors to every employee in the company, here are five of my ideas.<\/strong><\/p>\n<h2>1.\u00a0 Advertise what you can do<\/h2>\n<p>&#8218;You don&#8217;t know what you don&#8217;t know&#8216;. In other words, what is someone going to ask, if they don&#8217;t know what you can help with? Tell others what you can do for them. You can advertise your services via a newsletter, via posters on the wall, via Q&amp;A pages on the intranet, etc. You can even write simple case studies, describing what you have done for someone in the past.<\/p>\n<h2>2.\u00a0 Listen for context and unspoken words<\/h2>\n<p>Listening for information that employees aren\u2019t saying is very important. When we can listen for the context around what is happening, not only the content, we can get more information and offer better solutions.<\/p>\n<h2>3.\u00a0 Ask before you tell<\/h2>\n<p>One way to be clear about the needs of employees is to clarify what we have heard from them. Questions like \u201cLet me check to see if I understand\u2026\u201dand \u201cI heard you say these things are important, is that right?\u201d lets the other person know you are listening and thinking about their needs before you give advice. It also helps you to make sure you understand what they are saying.<\/p>\n<h2>4.\u00a0 Begin with the end in mind<\/h2>\n<p>Questions like \u201cWhat outcome would you like to see?\u201d and \u201cWhat is the most important behaviour to change?\u201d help employees to see the end of the process &#8211; not just the first step to solve a problem. By focusing on the overall outcome, you can offer methods your internal clients may not have thought about.<\/p>\n<h2>5.\u00a0 Don\u2019t say \u201cno\u201d if you don&#8217;t have to<\/h2>\n<p>\u201cWhat I can do is\u2026\u201d can be the most powerful tool in your phrase book. Why say, \u201cNo, I can\u2019t do that\u201d if you don\u2019t have to? I know this can be a cultural point, but focusing on what we can do for our internal clients instead of what we cannot shows them that we are willing to problem solve together.<\/p>\n<p>These tips are based on my personal experience. If you work in HR, or if you have recently dealt with a situation involving HR, and if you have any additional tips for our readers, please use the comments box below.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>From my years working in HR, I know that employees don\u2019t often ask HR for help. At least, that is what it was like for the companies I worked with. As HR consultants, it is our job to give guidance and support to enable our colleagues make better decisions. Our roles are operational, not strategic, [&hellip;]<\/p>\n","protected":false},"author":18,"featured_media":5875,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[92],"tags":[144,105],"class_list":["post-13603","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-soft-skills-pathway","tag-hr","tag-managing-others"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>5 tips for internal HR consultants | Target Training GmbH<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.targettraining.eu\/de\/internal-hr-consultants\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"5 tips for internal HR consultants | Target Training GmbH\" \/>\n<meta property=\"og:description\" content=\"From my years working in HR, I know that employees don\u2019t often ask HR for help. 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