{"id":36609,"date":"2020-08-13T10:53:47","date_gmt":"2020-08-13T08:53:47","guid":{"rendered":"https:\/\/www.targettraining.eu\/?p=36609"},"modified":"2020-08-05T13:19:22","modified_gmt":"2020-08-05T11:19:22","slug":"how-winning-offers-and-proposals-are-written","status":"publish","type":"post","link":"https:\/\/www.targettraining.eu\/de\/how-winning-offers-and-proposals-are-written\/","title":{"rendered":"How winning offers and proposals are written"},"content":{"rendered":"<p><strong>I often find myself in the business section of the book store and I\u2019m always struck by how cleverly these books position themselves. Titles like \u201cHow to Have A Good Day\u201d or \u201cThe Art of Thinking Clearly\u201d seem to speak directly to me and this is the reason I pick them up and sometimes even buy them. If you are involved in writing offers and proposals (RFQ\u2019s, tender responses) you are looking to create a similar impact &#8211; you want the reader&#8217;s attention and interest from the moment they pick up the document. The secret to doing this, just as with business books, is to make them \u2018reader-oriented\u2019. Over the years we have worked with many companies that have great products and services but sometimes find it challenging to write commercial offers which appeal to readers. In this post we will explain exactly what \u2018reader-oriented\u2019 means and how to achieve it.<\/strong><\/p>\n<p><!--HubSpot Call-to-Action Code --><span id=\"hs-cta-wrapper-57e93b73-7704-405f-bbcf-abb8394e274b\" class=\"hs-cta-wrapper\"><span id=\"hs-cta-57e93b73-7704-405f-bbcf-abb8394e274b\" class=\"hs-cta-node hs-cta-57e93b73-7704-405f-bbcf-abb8394e274b\"><!-- [if lte IE 8]>\n\n\n<div id=\"hs-cta-ie-element\"><\/div>\n\n\n<![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/455190\/57e93b73-7704-405f-bbcf-abb8394e274b\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" id=\"hs-cta-img-57e93b73-7704-405f-bbcf-abb8394e274b\" class=\"hs-cta-img lazyload\" style=\"border-width: 0px;\" data-src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/455190\/57e93b73-7704-405f-bbcf-abb8394e274b.png\" alt=\"New Call-to-action\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" \/><noscript><img decoding=\"async\" id=\"hs-cta-img-57e93b73-7704-405f-bbcf-abb8394e274b\" class=\"hs-cta-img\" style=\"border-width: 0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/455190\/57e93b73-7704-405f-bbcf-abb8394e274b.png\" alt=\"New Call-to-action\" \/><\/noscript><\/a><\/span><\/span><!-- end HubSpot Call-to-Action Code --><\/p>\n<h2>What do readers want to read about in an offer?<\/h2>\n<p>Think for a minute; if someone sends you a proposal for a product or service they want you to buy, what do you want to read in it?<\/p>\n<p>Now read this quote: <strong>\u201cDon\u2019t come into my office and tell me about the perfect solution you have. Instead, tell me how you can solve my business problem and then I\u2019m all ears!\u201d<\/strong> Max Bittner, CEO Lazarda<\/p>\n<p>Every proposal or offer exists to solve a problem, which your client is unable to solve on their own. So, as Max says, make sure your client\u2019s problem or challenge is front and centre in your proposal. This means starting with a detailed and accurate description of the problem. You want your reader to think \u201cThis organisation understands my business and its challenges\u201d because this will establish your credibility to solve their problem right from the start. It sounds obvious I know\u2026and yet when running proposal writing workshops I am almost always asked \u201cBut where do I write about <em>us<\/em> and what <em>we<\/em> do? Normally we start with this!\u201d<\/p>\n<h4>Key Learning Point 1<\/h4>\n<p>If you want to get your proposal read, start by talking about <em>them<\/em> not <em>you<\/em>.<\/p>\n<h2>What will they actively read?<\/h2>\n<p>Proposals have many different elements and different stakeholders will focus on different parts; legal will study your T&amp;C, finance will look at your figures, procurement will study your value statement. But the three most important elements, and probably the ones that will be read by the decision maker, are:<\/p>\n<h3>1. The title<\/h3>\n<p>A good title can create a great first impression and get your proposal higher in the pile of many proposals. And the trick is to make the title speak to the reader. Compare these 2 different titles for the same proposal and ask yourself &#8211; which proposal would you read first?:<\/p>\n<ul>\n<li>Proposal from Company X for Internet Connectivity Services.<\/li>\n<li>Creating Opportunities for Company Y\u2019s Customers by Connecting Remote Islands in the Western Pacific.<\/li>\n<\/ul>\n<p>An effective title will contain 3 things; name the client, include a verb (to indicate what the proposal will do) and an outcome (which of course is focused on the client\u2019s business).<\/p>\n<h3>2. Contents page<\/h3>\n<p>The contents page is there for a reason. At a quick glance, a reader can assess what\u2019s in your proposal, whether it is worth reading, and where to start. Spending time on the contents page will also help you to:<\/p>\n<ul>\n<li>Plan the proposal before you start writing it<\/li>\n<li>Check that nothing is missing<\/li>\n<li>Order the sections of your report so they are logical and connected<\/li>\n<li>Craft headings for each section<\/li>\n<\/ul>\n<p>Again, it\u2019s all about the language. Compare \u201cContext and Background\u201d to \u201cWhat Problem is Company Y Trying to Solve?\u201d. The second heading is more specific and engaging, and it uses a question which is a good way of getting readers\u2019 attention. You probably noticed that this post uses questions for each section.<\/p>\n<h3>3. Executive summary<\/h3>\n<p>The Executive Summary is critical \u2013 it may be the only part of the proposal read by a decision maker, before she or he passes it to specialist teams with their comments and recommendations. Think of the Summary as the text you read on the back of a book; it should tell you what\u2019s in the book and encourage you to read it.<\/p>\n<p>Executive Summaries should be short (I would recommend no more than 1 page) and written in clear and simple language; avoid technical or specialist language as your reader could be more of a generalist if they are a C-level decision maker. Giving it to someone else to read is a great way to get feedback and make improvements.<\/p>\n<p>The next section in this post will give you ideas on how to craft the content of your Executive Summary. You can also find help and advice on writing in clear and simple English and editing your writing in these two posts:<\/p>\n<h4>Key Learning Point 2<\/h4>\n<p>Focus on the 3 elements of the proposal that will make the biggest impression. Craft them to grab your reader\u2019s attention with how your product or service will benefit <em>their<\/em> business.<\/p>\n<h2>Is there a winning structure for offers?<\/h2>\n<p>Yes there is! There is a structure that we recommend and organisations we have worked with tell us it works. N.O.S.E. can be a powerful structure to engage and persuade your reader because it starts with answering the question \u201cWhy should I read this proposal?\u201d just as Max Bittner explained in the quote your read earlier. In fact, it would be a great structure for your Executive Summary!<\/p>\n<p>Here\u2019s the structure, described from two perspectives; what you write about and what your client is looking for:<\/p>\n<h3>NEEDS<\/h3>\n<ul>\n<li>You: What problems\/needs does the client have?<\/li>\n<li>Client: I want to see that you understand my problem<\/li>\n<\/ul>\n<h3>OUTCOMES<\/h3>\n<ul>\n<li>You: If the problems\/needs are addressed, what would be the positive result <em>for the client\u2019s business<\/em>?<\/li>\n<li>Client: I want to know how this will benefit my business<\/li>\n<\/ul>\n<h3>SOLUTIONS<\/h3>\n<ul>\n<li>You: What is the product\/service will provide this outcome?<\/li>\n<li>Client: I want to believe you can solve my problem<\/li>\n<\/ul>\n<h3>EVIDENCE<\/h3>\n<ul>\n<li>You: How will you deliver the solution on time, to budget and with quality?<\/li>\n<li>Client: I want to trust that you can do what you say<\/li>\n<\/ul>\n<h4>Key Learning Point 3<\/h4>\n<p>Use a structure that persuades by starting with the client\u2019s needs before you explain your solution.<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<h2>More writing skills<\/h2>\n<ul>\n<li><a href=\"https:\/\/www.targettraining.eu\/de\/the-importance-of-writing-in-plain-english\/\">The Importance of Writing in Plain English<\/a><\/li>\n<li><a href=\"https:\/\/www.targettraining.eu\/de\/quick-tips-editing-work\/\">Quick Tips of Editing Your Own Work<\/a><\/li>\n<li><a href=\"https:\/\/www.targettraining.eu\/de\/the-basics-of-reader-oriented-writing\/\">The basics of reader-oriented writing<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>In this post we will explain exactly what \u2018reader-oriented\u2019 means and how to achieve it.<\/p>\n","protected":false},"author":5,"featured_media":33057,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[92],"tags":[16],"class_list":["post-36609","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-soft-skills-pathway","tag-writing"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How winning offers and proposals are written | Target Training GmbH<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.targettraining.eu\/de\/how-winning-offers-and-proposals-are-written\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" 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