DMAIC

The ideal approach to training and development

A data-driven approach to problem solving and product improvement

Define

What do you want to achieve through the training?
What do your staff need to do to work effectively?

Measure

What can your staff already do?
Who does and does not have a training need?

Analyze

How big is the gap between abilities and needs?
What is the most effective training solution?

Improve

Training is focused, flexible and practical.
Training is work related and effective, with immediate results.

Control

Training is judged by the results. A chain of evidence needs to be displayed through assessing satisfaction, learning, behavior and results.

What is it?

DMAIC is the five-step improvement cycle used to optimize and stabilize business processes and design. Although originally developed as the key tool to drive Six Sigma projects, DMAIC is an ideal approach for training and development too. The systematic application of the DMAIC principles ensures that training is relevant, appropriate and results-focused. This maximizes the return on your training expectations.

A data-driven approach to problem solving and product improvement

DMAIC is an integral part of Six Sigma but it can be implemented as a stand-alone quality- or process improvement initiative. The concept of improvement is simple; if you want to improve the outputs of a process, you improve the inputs and/or the process itself. DMAIC helps us do that.

Training you to succeed globally

Finding the right tone

I frequently involve my English teacher in my daily work. With his help I improved lots of English documents like reports, presentations and emails. The most important thing for me is to find the right tone, as the English way of communicating differs a lot from the German one.

Sicherer am Telefon

Durch die Zusammenarbeit mit meinem Englisch Trainer von Target Training fühle ich mich bei Gesprächen am Telefon deutlich sicherer und meine Emails sind präziser und professioneller geworden. Insgesamt läuft die Kommunikation mit meinen Kontakten im Ausland nun reibungsloser ab.

Fully integrated

The best practice of English business language you can get, is learning it with the trainers from TARGET. In our company/department, the trainers are fully integrated, they will come on request to assist you to write complex technical and contractual letters, to support you to prepare business meetings etc.

TESTIMONIALS