WHO’S IT FOR?

When you communicate, you want every message to be clear, and clearly understood by the receiver. This training on effective spoken communication is for all business professionals and specialists who want to improve their verbal and non-verbal communication skills.

By the end of the training intervention you will have:

• identified the fundamentals of effective communication
• experimented in putting theory into practice
• feel comfortable using a wide-range of simple tools
• compiled a tool basket for understanding communication breakdowns and consequently rebuilding them