Communicating effectively in English can be even more difficult when our colleagues are not in the same building or even the same country.
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WHO’S IT FOR?
Being able to confidently email and telephone in English is essential for many virtual teams. This highly practical seminar supports professionals who wish to communicate more effectively by transferring information accurately AND ensuring messages are understood as they were intended. You will improve your confidence and competence when working in English via email or over the phone helping you to build healthy working relationships, save time and reduce unnecessary stress.
By the end of the training intervention you will have:
- increased your confidence and competence when communicating in English via email and telephone.
- developed your ability to manage your typical and routine tasks in English via email and telephone.
- learned time-saving strategies for planning and writing emails.
- implemented proven techniques and models to ensure professional communication.
- built a language toolbox of phrases necessary for communicating effectively and productively via telephone and email.