Methods and tools to make the process of analyzing problems and making decisions more effective.
Your outcomes
- Recognize the benefits of a systematic approach to analyzing problems
- Learn and practise the skill of producing a problem statement
- Work with a series of problem-analysis tools
- Consider and applied the art of creativity as related to problem solving
- Practise various techniques to evaluate options and make decisions
- Address the barriers to effective implementation
Training content
- Recognizing types of business problems
- Understanding functions of the mind and their use in problem solving and decision making
- Building a set of core communication skills to analyze and solve problems with others
- Defining and clarifying the problem
- Strengthening the analysis process
- Generating and evaluating alternatives
- Selecting the right decision-making tool
- Planning around risks
- Making things happen – implementing and controlling
- Transferring training to the workplace
Build a set of core communication skills to analyze and solve problems with others.
Practise various techniques to evaluate options and make decisions.
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