Effective writing skills save time, money and support clear communication. This seminar is targeted at professionals who need to regularly write reports, documents, documentation and emails. Hands-on practice and feedback will help you write clearly, confidently and with your reader in mind. And you’ll leave with strategies, structures and practical tips so your message makes the impact you need to get results!
What you’ll learn
Clarify your purpose.
Identify your audience’s needs and approaches.
Structure your presentation with different models.
Include potential questions from the audience.
Build rapport with your audience.
Avoid problems in presentations.
Transfer intention into action and implement new skills on the job.
Typical training topics
Knowing why you are writing
Putting yourself in your reader’s shoes
Planning upfront, saving time later
Using simple structural tools to save time (ACT, RAP, SCRAP, PRISM)
Controlling writing through content, structure, and language
Using appropriate grammar and vocabulary
Building a language toolbox for day-to-day tasks
Using effective chunking and formatting
Selecting and applying the appropriate register
Dealing with difficult people and situations
Communicating bad news in writing
Revising and editing with the effective writing pyramid
Identifying your personal weaknesses and how to improve them
Writing emails that people read
Over 108.7 billion emails are sent and received every day. But despite being the #1 form of communication in business, many of us are still receiving confusing or irrelevant emails – and worst of all we send them too!