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160 search results for: phrases

61

Status Updates Simplified

When writing status updates, it is important to be clear and straightforward. This is especially important in international business environments where English is not everyone’s first language. If you are looking for English phrases to use for status emails, please see this blog post. Keep it simple In order to keep things as simple as […]

63

Breaking the Ice with a New Colleague/Associate

Often in an international business environment, you will meet new colleagues or associates who you will be working with on a regular basis. In this quick tip you will see useful phrases for ‘breaking the ice’ with your new contacts. Listen to some example conversations between new colleagues and associates. Conversation one: Conversation two: Conversation […]

64

Structuring Problem Emails

On certain occasions it is necessary to send an email to an associate when something has gone wrong. Below you will find a simple structure with phrases to be used when you want to detail this problem, inform the recipient what you have done to remedy this, and to include a polite apology. Here is […]

65

Dealing with Customers on the Phone

First you will hear a telephone conversation between the Customer Service Department and a user. Pay attention to the phrases they use to describe and ask about the problem Now read the sample email from the Customer Service Department. Can you complete the gaps with the correct word or phrase? You can use the phrases […]

66

Understanding Problem Emails 2

Many people find it very difficult to understand the exact meaning of emails. Sometimes this happens because we cannot see the facial expressions or hear the emotions in the voice of the person who is writing the email. However, certain phrases also help us to understand what the author might be feeling when they write […]

67

Giving Presentations

‘Signpost’ language is often used during presentations.  It is an extremely useful tool to structure your presentation and guide the audience through the presentation smoothly. Listen to the audio of a short presentation where the speaker uses signpost language: In the audio, the speaker used some sign posting language during the presentation.  Look at the […]

68

Greetings in English

There are many different ways to greet someone in English.  Some phrases are formal, others are informal and I am sure you have heard many that we will look at in this activity.  However, the tricky part is how to respond to the different types of greetings.  Let’s take a closer look… Listen to the […]

69

Giving Negative Feedback

Have you been in the situation shown in the video above? Hopefully not! Giving negative feedback is not the most enjoyable thing to do as a manager.  However, as you saw in the video that is most definitely NOT the way to give feedback on performance no matter how negative it is.  So how can […]

70

Understanding Problem Emails

There are certain phrases which are often used in emails.  Look at the phrases below and choose the correct definition of email phrases related to problems. Refresh this page to try the quiz again

71

Free eBooks

Our free content The eBooks on this page relate to learning vocabulary and grammar.       How to learn vocabulary At Target Training we are passionate about delivering practical training that enables you to perform better in English. Learning and, more importantly, being able to use vocabulary is a big part of this. Writing […]

72

Free eBooks

Our free content The eBooks on this page relate to learning vocabulary and grammar.       How to learn vocabulary At Target Training we are passionate about delivering practical training that enables you to perform better in English. Learning and, more importantly, being able to use vocabulary is a big part of this. Writing […]

73

Business Collocations: Common Word Combinations

On the topic of learning vocabulary in any language, our eBook is just what you need. Collocations are a combination of words which always go together such as ‘save money’, ‘bright idea’, ‘make progress’- They are essential for natural-sounding English. Let’s take a look at some common verbs in business and words which often collocate […]

74

Agreeing and Disagreeing in Meetings

From department meetings to meetings with external associates, you will be required to show agreement or disagreement with an idea or suggestion every once in a while. If your relationship is strong with trust, the language you use is less important. However, sometimes it is necessary to demonstrate diplomatic language, in particular when disagreeing with […]