





















Writing Emails: Giving Bad News
When giving bad news in an email, it’s extremely important…


Time Management: 2 Simple Tips
Time management does not come naturally to me. Managing my…






















Open and Closed Questions: What’s the Difference?
A question is a question, right? There really isn't a difference…






















Doing Business Internationally: What JFK Can Teach Us
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June 26th marks the 50th anniversary of American President John…






















Virtual Teams: The Importance of Saying Thank You in Emails
When I was a kid I used to love Christmas and birthdays…












































Job Interviews in English: Using the correct language
Do you have to conduct job interviews in English? Job interview…


The 9 Ground Rules for Effective Groups
In a recent conversation, one of my program participants mentioned…






















Giving Negative Feedback: Quick Tips
A stone makes a chip in your windscreen. If you leave…






















Audience-centered Presentations in Business
Are you delivering audience-centered presentations?…






















Presentations: The 4Rs
The 4Rs is a model for handling questions, consisting…
























Teleconference Tips and Phrases
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HR Topic: Human Resource Health Insurance Questions
Working in HR and answering human resource health insurance questions…






















Writing clear emails: Asking somebody to do something
How many of your emails are asking somebody to do something? …






















Features or Benefits: What’s the Difference?
Do you ever have to talk to customers about your products or…






















Out of Office Message: Quick Tips 1
During a recent holiday period, I saw a lot of English out of…






















Informational Interviews: Questions to Ask
Have you ever had a dream job or a job you really wanted, but…






















Networking Successfully: 5 Quick Tips
I know enough people at my company. I have enough friends. …






















Intercultural Training: Sequential and Synchronic Views of Time
The question seems simple enough—“Are we on time?” but…






















Target Talks: Sebastian Turnbull on the importance of training and international business communication
Target Talks is a series of interviews with key Target Training…






















Collaborative translation: translation into English with the trainer
How do you deal with translation now?
Most of my participants…

