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Teams & Virtual teams

Resolving conflicts – putting the 3 questions into practice

Conflict is an inevitable part of any relationship and in a recent post I shared 3 questions to ask yourself when you find yourself in a conflict situation. I appreciate that life isn’t as linear as a blog post and “3 questions” can...
22. August 2018/by Guest Author

The Four Horsemen: criticism, blame and defensiveness in the workplace

Healthy working relationships are a must if you want an effective, efficient and enjoyable workplace. In our last blog post I introduced John Gottmann’s work on the 4 Horsemen of the Apocalypse ; criticizing & blaming, defensiveness, contempt and stonewalling.
18. October 2018/by Scott Levey

Practical questions for analysing and resolving conflict at work

A study in Europe, the US and Brazil revealed that 67% of…
18. May 2016/by Tony Norman

Managing high performers – the Miles Davis way

Miles Davis, time and time again, brought together some of the most talented musicians in their own right to work with him in his musical exploration. How did he do it? This article will explore the lessons of Miles Davis in the art of leading the best to be their best.
24. November 2016/by James Culver

Why managers should care about their emotional bank accounts

In our Practical Toolbox for managers training program, one of the key points participants take away is that the success of your feedback/feedforward rests upon your broader relationship with your partner.
31. July 2019/by Scott Levey

DEEP accountability conversations – How to hold your colleagues accountable

The DEEP model is designed to help you have a clear approach to tough accountability conversations. It helps you and your team focus on solutions when accountability problems arise. These kinds of conversations are rarely easy, but with DEEP you can approach them with confidence.
9. March 2017/by James Culver

Business English

50 ways to start a conversation in English at work

Socializing and networking doesn’t come naturally to everyone. Whether it be a language issue or a question of skills and behaviors, many professionals struggle when networking and socializing with new people.
1. February 2018/by ian taylor

Improve your business English by yourself

Free Download
How can I improve my English when I'm not in…
23. September 2015/by Guest Author

Giving office tours in English

You’ve got visitors coming over to your factory and you need to show them around. Maybe you’ve done that a thousand times, but never in English. Maybe you’ve never done it at all. When you’re planning the tour, think about what makes a tour really good.
15. March 2017/by Guest Author

Surviving and understanding English corporate buzzwords and business lingo

Recently I was working with a software development manager from a major German multinational. He’d just got off a 2 hour webex meeting and was frustrated. “I thought my English was pretty good – but what exactly does We’ve worked through it soup to nuts mean?!”.
11. May 2017/by ian taylor

10 common American sport idioms

Sports are an important part of many cultures, and that is especially true in the United States. Every year, billions of dollars are spent on tickets and merchandise and millions of fans attend events all over country.
29. March 2017/by Guest Author

Softening your phrases in business communication

English is much less direct than German. If you say "Ich…
30. January 2015/by Guest Author

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Link to: Soft Skills blog postsLink to: Business English blog postsLink to: Intercultural blog postsLink to: Methods & Tools blog posts
Link to: Soft Skills blog postsLink to: Business English blog postsLink to: Intercultural blog postsLink to: Intercultural blog posts