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How to avoid your emails going viral

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“Worst email ever?”  was the headline that got my attention when I read my newspaper on a Saturday morning. The story was about an Australian manager who had sent an email which he later described himself as a “Gordon Ramsay meets Donald Trump-style email rant”. 

Organizing management and leadership training programs - the secret L&D manager

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We’re working in a very fast-paced environment and there are always a lot of changes going on.  A lot of our managers and leaders are firefighting, and really involved in operational work.

When trainers become participants: 17 tips for getting the most from your training

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As a training company we invest in internal training with a passion. We can cover many of the soft skill and leadership topics internally, but when we are lacking the insider knowledge we carefully qualify and source external providers.

Implementing the 70-20-10 model- insights from a secret L&D manager

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This month’s Secret L&D manager is German, based in Germany and works for a global automotive supply company. She has worked in training and development for over 7 years.

How experienced presenters do it

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There are presenters out there who seem to have it all. They speak, the audience listens. They make a joke, the audience laughs. They don’t umm, they don’t ahhh, and they speak clearly, sharing their message and reinforcing it just enough throughout.

Business English training: on-the-job training (for the job)

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On-the-job (OTJ) training has been a cornerstone in our approach to in-house Business English training since our first InCorporate Trainers started their jobs. When we explain the concept of on-the-job training to potential clients...
office conflict target training

Nobody likes giving negative feedback - but many of us want to hear it

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If someone is unhappy with your performance at work, wouldn’t you want to know? At the very least, you'd like an opportunity to clear the air, or address the problem, or explain...or something. Yet when it comes to giving negative or difficult feedback, most of us feel reluctant to give it.

Delivering your first virtual presentation - useful tips for beginners

No matter which system you are using, many people find their first virtual presentation to be an uncomfortable experience. Firstly, remember that the fundamentals behind what makes an effective presentation are generally transferable.

The Four Horsemen: contempt and stonewalling in the workplace

This blog post will dive deeper into the last 2 toxic behaviours – and possibly the most damaging of the 4: stonewalling & contempt. We’ll explore why they happen, their impact and how both parties can change things for the better.

The Four Horsemen: criticism, blame and defensiveness in the workplace

Healthy working relationships are a must if you want an effective, efficient and enjoyable workplace. In our last blog post I introduced John Gottmann’s work on the 4 Horsemen of the Apocalypse ; criticizing & blaming, defensiveness, contempt and stonewalling.

Meet the “Four Horsemen of the Apocalypse” - and why they matter in your workplace

Since 2015 we’ve been heavily involved in a Management Development program for one of the big 4 accounting firms in Luxembourg. One of the many rewarding aspects of being involved in such large flagship projects, is the chance to co-train with other management trainers and learn from each other.

When bulls collide – why senior managers need to master using influence instead of power

Over the past year we’ve been working on 3 leadership projects with plant managers across Europe and the US. These projects have involved coaching talented operational managers on the verge of promotion to a more strategic level. For many of these managers this is a surprisingly tough jump.

Virtual training v. face-to-face training: How does it compare?

James Culver is a partner at Target Training Gmbh and has 25 years of experience in delivering customized training solutions. His career has encompassed being a HR Training Manager, a Major in the US Army National Guard and a lecturer at the International School of Management.

Resolving conflicts - putting the 3 questions practice

Conflict is an inevitable part of any relationship and in a recent post I shared 3 questions to ask yourself when you find yourself in a conflict situation. I appreciate that life isn’t as linear as a blog post and “3 questions” can...

3 questions to ask when you find yourself in a conflict situation

It’s 11am Monday morning and you are halfway through your weekly team meeting … and you are caught. Two of your key team leaders just started arguing over the same old issues. What are your personal conflict escalation or de-escalation patterns?

5 things you can do to make virtual training a success

E-learning has been around since 1960 and the “virtual meeting room” is not a new idea either. Many companies already have experience with learning via online platforms or mobile learning, and already have some type of tool...

Getting started with virtual delivery

Although many professionals, managers and training managers know of virtual training there is still some confusion as to what it is and how it works. Here are some common questions we get asked when supporting our clients...

6 Reasons Why You Should Eliminate Jargon From Your Presentations

Presentations are all about communicating your message efficiently to your audience. You want to be considered as an authority on the subject matter. You might think that using jargon – shorthand words that are used...

5 questions you definitely need to ask when you are setting up a virtual training program

More and more of our clients are embracing delivering training virtually. Many are striving towards a global training solution where everyone has access to the same high quality of training no matter where they are based.

Nine ways to Learn More … Effectively, Enjoyably and Easily!

Want to learn anything more effectively, enjoyably and easily? Then use each letter of the words in the triangle to memorise the following 9 ways to do just that:

The secret L&D Manager: What do L&D Managers look for in a training offer?

This month’s Secret L&D manager is Australian, based in Germany and works for an American corporation which produces machine vision systems and software. He has worked in training and development for over 18 years ...

10 more sporting idioms you will hear in business meetings

Last year, we put together a list of 10 common American sport idioms that were well-received by our clients and readers. Since the blog post was so popular, we wanted to share even more more commonly used sport …

Quick fixes for 5 typical mistakes German speakers make in English

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Germans generally speak good business English. A worldwide study published by Harvard Business review ranked Germany 14th for English workforce proficiency (or “high” and with a score of 60.2 out of 100).

The Secret L&D manager: 4 questions for screening potential training providers

This month’s Secret L&D manager is German, and works for a global telecommunications organization. We asked him, “What questions do you ask potential training providers when they first approach you?”