Training Business

This might be difficult to imagine if you are under 35, but when I started my career in finance there was no email. All written communication was by letter, and if something was really urgent you might send a telex or a fax.

Before I read the book “The Happy Mind”, by Kevin Horsley and Louis Fourie, I already knew that happiness comes from the self and that the building blocks of happiness are things that have no physical form. Things like love, acceptance and beliefs are what give or take away happiness – ultimately.

“Worst email ever?”  was the headline that got my attention when I read my newspaper on a Saturday morning. The story was about an Australian manager who had sent an email which he later described himself as a “Gordon Ramsay meets Donald Trump-style email rant”. 

As a training company we invest in internal training with a passion. We can cover many of the soft skill and leadership topics internally, but when we are lacking the insider knowledge we carefully qualify and source external providers.

There are presenters out there who seem to have it all. They speak, the audience listens. They make a joke, the audience laughs. They don’t umm, they don’t ahhh, and they speak clearly, sharing their message and reinforcing it just enough throughout.

If someone is unhappy with your performance at work, wouldn’t you want to know? At the very least, you'd like an opportunity to clear the air, or address the problem, or explain...or something. Yet when it comes to giving negative or difficult feedback, most of us feel reluctant to give it.

This blog post will dive deeper into the last 2 toxic behaviours – and possibly the most damaging of the 4: stonewalling & contempt. We’ll explore why they happen, their impact and how both parties can change things for the better.

Since 2015 we’ve been heavily involved in a Management Development program for one of the big 4 accounting firms in Luxembourg. One of the many rewarding aspects of being involved in such large flagship projects, is the chance to co-train with other management trainers and learn from each other.

James Culver is a partner at Target Training Gmbh and has 25 years of experience in delivering customized training solutions. His career has encompassed being a HR Training Manager, a Major in the US Army National Guard and a lecturer at the International School of Management.

It’s 11am Monday morning and you are halfway through your weekly team meeting … and you are caught. Two of your key team leaders just started arguing over the same old issues. What are your personal conflict escalation or de-escalation patterns?

Although many professionals, managers and training managers know of virtual training there is still some confusion as to what it is and how it works. Here are some common questions we get asked when supporting our clients...