Practical training solutions for sales and service professionals that deliver results

Seminars
For groups of up to 12 people.

Virtual Delivery
For dispersed teams and global organizations.

Coaching
Business & Event coaching for 1-2 people.
Customer Service
Effective Communication for Service Desk Professionals
Improve communication, strengthen trust and build loyalty through delivering an even better level of customer service!
English for call centers & service centers
Business English training for call centers & service centers. Develop the language & skills you need to build satisfaction and loyalty.
Making the difference through customer service
Practical customer service training, challenging you to assess & improve your service approach with the world-class RATER model.
Sales
Report writing for auditors
For auditors wanting to improve their report writing skills. Leave with practical tools & proven techniques
Writing Online Content that Readers Remember
Practical training on writing digital content your readers will read, engage with & remember.
Interviewing skills for sales, marketing and business development professionals
Learn to uncover, understand & explore your client’s situation, needs & priorities.
21
Different nationalities have benefited from our sales and service solutions.
92%
Participants said the training was “very relevant” to their current & future tasks.
316
Participants have rated their trainer very good or excellent.
18

