Presenting
Presenting in English with confidence
Read moreCombines effective presentation tools & techniques with practical business English training.
Presenting across cultures
Read moreAdapt how you plan, prepare & deliver presentations to mono- & multi-cultural audiences.
Presenting with IMPACT
Read moreChallenging even the most experienced presenters to perfect their design and delivery.
Presenting audit findings and recommendations
Read moreConcrete skills that help decision makers understand the key issues & implement action plans.
Designing Presentations with IMPACT
Read moreImprove your preparation process with tools & techniques that make an impact.
Teams & Virtual Teams
Leading people who are working from home
Read moreStrategies and approaches for leading people & teams.
Moving from Colleague to Manager in 6 Steps
Read moreYour 1st step into management can be tough. This pragmatic training equips you with reliable tools, key behaviors & clear advice.
A practical toolbox for managers
Read moreReal-world tools, challenging discussions and hands-on practice and feedback. It's about what you do - not what you know!
Delegating for results
Read morePractical training for all managers looking to develop their, and their team’s impact through effective delegation.
Interpersonal
Moving from Specialist to Consultant
Read moreWhether internal or external, specialists need to consult & advise more than they tell. Build core consulting skills & behaviors.
Problem solving and decision making
Read moreLearn to analyze problems & make decisions clearly, effectively and pragmatically.
Train the trainer
Read moreWith guidance, tools, techniques & practice, making the jump from expert to engaging trainer can be easier than you think .
Self-efficiency
Read morePractical training so you save time, maximize your impact and reduce stress & frustration.
Culture and the effective international audit
Read moreMaximize your impact when auditing in other countries.
Building Auditing Partnerships
Read moreFor all auditors wanting to build commitment to the audit process. Learn to improve co-operation, build rapport, advise others and create accountability.
Getting things done when you’re not in charge
Read moreGet things done and make things happen in cross-functional teams or global projects.
Investing in Relationships
Read moreGrow & strengthen your professional network and build meaningful and valuable relationships.
Strategic Thinking in action
Read moreModels, methods & tools for tackling the 3 key questions in strategic thinking.
Writing
Report writing for auditors
Read moreFor auditors wanting to improve their report writing skills. Leave with practical tools & proven techniques
Writing Online Content that Readers Remember
Read morePractical training on writing digital content your readers will read, engage with & remember.
Writing winning offers and proposals
Read moreLearn to write a powerful proposal that builds credibility, trust and wins business.
Emailing and telephoning with confidence
Read moreImprove your confidence and competence when working in English via email or over the phone. You save time and reduce stress.
Effective note and minute taking
Read moreUsing a 3-stage process, equip yourself with proven tips & tools for note & minute taking.
Technical writing
Read moreHands-on training for specialists & product managers. Be clear, concise and precise.
Sales & Customer Service
Interviewing skills for sales, marketing and business development professionals
Read moreLearn to uncover, understand & explore your client’s situation, needs & priorities.
Effective Communication for Service Desk Professionals
Read moreImprove communication, strengthen trust and build loyalty through delivering an even better level of customer service!
English for call centers & service centers
Read moreBusiness English training for call centers & service centers. Develop the language & skills you need to build satisfaction and loyalty.
Making the difference through customer service
Read morePractical customer service training, challenging you to assess & improve your service approach with the world-class RATER model.
Sales for Non-Sales People
Read moreBuild a stronger sales mindset, and benefit from proven tips and practical to-dos for working with leads & clients.
Audits
Writing reader-oriented reports
Read moreTraining on planning, structuring, writing & editing your reports to generate results. An essential skill for all professionals – from R&D to auditing, quality management to HR.
Effective Communication for Internal & Quality Auditors
Read moreFor all auditors wanting to improve the efficiency & effectiveness of their audits by developing their interviewing & communication skills.
Meetings & Negotiations
Participating in meetings with confidence
Read moreFor professionals needing to actively participate in meetings in English.
Negotiating for results
Read moreThis experiential seminar introduces, practices & transfers key negotiating skills and behaviors, making it ideal for all professionals looking to further sharpen their negotiation competencies.
Negotiating across cultures
Read moreFlex your strategy and skills when negotiating with partners from other cultures.
Facilitating meetings and workshops
Read moreStrengthen your facilitation skills with practical tools, great tips & behavior-changing activities.
Communicating difficult news
Read moreStructure your message, manage emotions and communicate difficult news with control & empathy.
Facilitating meetings in English
Read moreKey language, skills and behaviors you need to facilitate effective meetings in English.
Leading Virtual and Hybrid Teams
Developing People
Driving a culture of innovation
Read moreDevelop the tools & behaviors that lead to innovation – then lead others to do the same.
Driving performance – delivered virtually
Read more5 modules delivered remotely - full of hands-on activities, practical advice, & effective tools for driving your staff's performance .
Managing high performers: the Miles Davis way
Read moreMake the very most of your high-performers, with 5 lessons from Miles Davis on leading the best to be their best.
Delivering Results through Developing Performance
Read moreReal-world tools and techniques for developing performance – so you, your team & your organization deliver results.
Managers
Interviewing skills
Read moreProven strategies, tools & tips to uncover and gather key information to support your decision-making.
Managing conflict
Read moreIf you manage people, teams, or projects you know conflicts can & will arise. This challenging & hands-on seminar is for you.
The InCorporate Trainer
InCorporate Trainer – How does it work?
Read moreDiscover how your InCorporate Trainer helps you work more effectively & efficiently in English - from writing emails & documents to meetings to presentations.
What is an InCorporate Trainer?
Read moreRead how we work within your offices, training you on-the-job at your desk, shadowing you in action, and building tailored training that helps you learn.
Is the InCorporate Trainer the right solution for you?
Read moreListen to our clients & trainers, and assess if the InCorporate Trainer is the right business English training solution for you.
The InCorporate Trainer: A day in the life of…
Read moreJay joined Target as an InCorporate Trainer in 2008.
Your benefits
Read moreDiscover more about the benefits of the InCorporate Trainer and how it can add value to your employees, teams and clients.
On-the-job training and support
Read moreDevelop your business English and communication skills on-the-job while you work.
Kirkpatrick Evaluation Model
Read moreSee how we use hybrid tools, intelligent sampling & the “less is more” ethos to effectively evaluate your training.
The 70-20-10 model
Read moreExplore how we work with our clients and implement 70-20-10 across all our training solutions.
Business English
Small talk, socializing and networking in English
Read moreBenefit from practical language, tools & techniques, and expand your network with confidence in English.
Reader-oriented writing
Read moreRethink the way you approach writing emails, documents & reports, and write with your reader in mind. Proven models, hands-on practice & plenty of feedback.
Effective presentations in English
Read moreThis hands-on and practical workshop is aimed at professionals needing to make presentations in English on more complex topics, or to more critical audiences.

