Authentic and meaningful conversations are the building blocks of an inclusive environment. However, in practice, it can be challenging to have these empowering conversations in a diverse workplace. We may be unsure of what we have in common, don’t want to say the wrong things or say the right things in the wrong way, and want to avoid losing face. This practical training will support you in developing the skills to have empowering conversations and build positive working relationships with others, no matter their background or your environment.
Build skills to have conversations no matter their background or your environment.
Consider your unique environments
Understand the requirements for empowering conversations
Show respect for difference
Harness the power of a common purpose
Improve conversations for everyone strategically, operationally and personally
Showing respect in a diverse environment
Managing the discomfort of difference
Taking an “assume less, ask more approach” to conversations
Understanding the anatomy of empowering conversations
Agreeing on the behaviors of empowering conversations with others
Preparing yourself before having a conversation
Suspending judgement to foster open conversations
Working your listening muscle
Creative decision making and problem solving
Using the building blocks of empowerment – autonomy, mastery and purpose
Valuing relationships in a task-based culture
Debriefing your conversations through asking for and giving feedback
Learn to harness the power of a common purpose.
Improve conversations strategically, operationally and personally.
The definitive checklist for qualifying training providers
There are thousands of training providers out there and many promise great things. But how can you really find out if they are the right fit? After all, it’s essential that you don’t risk wasting your employees’ working time or your hard-won training budget!