How in-house training helps you work more effectively and efficiently in English
How does it work?
Training on the job, for the job
The InCorporate Trainer helps you work more effectively and efficiently in English, whether it be delivering clearer presentations, participating in meetings with more confidence, or exchanging information faster and more accurately via email. The InCorporate Trainer is based in your offices, with a desk alongside your teams.
The InCorporate Trainer delivers on-the-job support at your desk,
which leads to you receiving practical, specific feedback,
which ensures your group- and 1-1 training is relevant and targeted,
and this secures the transfer of learning to the workplace.
With the InCorporate Trainer, Target provides a service to customers that is extraordinary and 100% client focused. Unlike standardized training programs they can work specifically on the concrete needs of my colleagues.
The structure of the training concept is well: practice English by presenting, meeting sessions, grammar lessons. The most impact give me the training on the job. It supports me to do presentations and to go through Q & A sessions.
InCorporate Training in action
Jennie has been part of our team since 2009. During that time she has worked exclusively with a software R&D client delivering in-house English training as an InCorporate Trainer. There are 110 participants on her program based in different offices.
1. Delivering on-the-job support
Jennie shadowed a specification review meeting between 5 German developers and their 4 Indian colleagues. Just being in the room for the last 20 minutes of the meeting encouraged the learners to consider and implement some of the more recent training on the language and communication techniques for meetings. This had an immediate and positive influence on the participants’ performance and made the meeting leaner and more efficient.
2. Giving feedback
Jennie took 10 minutes to give feedback after the meeting and reviewed and expanded on the common mistakes and problems. She highlighted the two areas where most participants struggled – disagreeing diplomatically, and trying to explain complex opinions. Jennie then spoke individually with the team leader who had moderated the meeting, about boosting his moderation skills in English. Then she returned to her desk to prepare written feedback on the common errors, along with useful phrases that could be used next time and some self-study tasks. This way, she reinforced the learning and connected it to actual business needs.
3. Ensuring classroom training is relevant and targeted
Over the next two months, Jennie focused on helping the client make their meetings more productive and more efficient. She worked closely with the engineers to practice key language, in role-plays and in their actual meetings. Additionally, the engineers set up a database of phrases which they began to fill with useful expressions they used and heard others using.
4. Transferring learning to the workplace
Finally, as agreed with the department managers, Jennie actively drove and supported the transfer of the learning to the workplace. She did this through ongoing shadowing, offering brief refreshers directly before critical project meetings, and encouraging the line manager to ensure participants had the opportunity to practice the new skills. This meant that the learning transferred to the workplace leading to a tangible improvement in the quality and outcomes of the clients meetings and teleconferences.
Succeed globally with the InCorporate Trainer
Training on the job – for the job
If you want to succeed globally, working confidently and accurately in English is a must. Discover how we integrate business English training into your workplace so you perform better when working in English.
A client’s perspective on the InCorporate Trainer
“The InCoporate Trainer concept is very flexible. Whenever an employee has a special training need, it can be catered for.”
A day in the life of an InCorporate Trainer: Gary’s day
Gary talks about his day as an InCorporate Trainer, working in-house with clients to help them communicate more effectively in English.
The most important point about the training is that it’s very close to the job. And the concept is very flexible – whenever we have a special need or request, it can be catered for.What has definitely changed is that people have lost their fear of using English. They are much more professional in terms of answering the telephone, writing emails, and communicating with foreign customers. And our people are having fun learning – they really like to speak English now. That was our goal!
C. B-L, Head of HR
We would definitely recommend this approach to any other HR manager – because it works. We are all very satisfied from the employees to their managers and the senior leadership team. And we’ve worked together at all stages. We are not customers – well of course we are customers – but we are sort of partners in learning and that’s what is really, really recommendable…
The definitive checklist for qualifying training providers
There are thousands of training providers out there and many promise great things. But how can you really find out if they are the right fit? After all, it’s essential that you don’t risk wasting your employees’ working time or your hard-won training budget!