Reader-oriented writing

Writing Skills

Effective writing skills save time, money and support clear communication. This training is targeted at professionals who need to regularly write reports, documents, documentation and emails. Hands-on practice and feedback will help you write clearly, confidently and with your reader in mind. And you’ll leave with strategies, structures and practical tips so your message makes the impact you need to get results!

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Multiple languages

Customized content

Flexible scheduling

Flexible format

About this training

Your outcomes

  • Understand the key principles of effective business writing
  • Acquire simple tools to help you understand your reader’s needs
  • Develop key skills for controlling your content, structure and language
  • Learn how to deal with difficult requests and situations
  • Grow in confidence and competence
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Training content

  • Knowing why you are writing
  • Putting yourself in your reader’s shoes
  • Planning upfront, saving time later
  • Using simple structural tools to save time (ACT, RAP, SCRAP, PRISM)
  • Controlling writing through content, structure, and language
  • Using appropriate grammar and vocabulary
  • Building a language toolbox for day-to-day tasks
  • Using effective chunking and formatting
  • Selecting and applying the appropriate register
  • Dealing with difficult people and situations
  • Communicating bad news in writing
  • Revising and editing with the effective writing pyramid
  • Identifying your personal weaknesses and how to improve them

What can you expect from Target Training?

Experiential training environment
Practical content customized to your reality and goals
Share experience, knowledge and best-practices
Pragmatic focus on what you do and how you do it
A trainer who cares about your progress
Enjoyable, safe, fun atmosphere
Lots of opportunity to practise during the session
Feedback from self, trainer and peers
Social learning
Interactive training with transfer to the workplace at the heart
An actionable transfer plan
Further learning resources

Multiple languages

Customized content

Flexible scheduling

Flexible format

Writing skills

Effective note and minute taking

Writing winning offers and proposals

Reader-oriented writing

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Business & Event coachingEnglish for call centers & service centers