Training evaluation is vital in understanding if the training was successful, for everyone involved: the trainer, the organisation (or decision-makers) and the learner. There are many different ways to assess training and, more importantly, what has been learned. The Kirkpatrick Model is probably the best known model for analyzing and evaluating the results of training and educational programs. The four levels of the model take into account any style of training to evaluate learning.

Demonstrating the value of training
Too often, soft skills are seen as “too soft” to be evaluated and language training is seen as too low a priority to go beyond “happy sheets” and level tests. We believe this needs to be challenged. So, how do we show that language and soft skills training has contributed to business success?
Building training partnerships
We strongly believe that the answer lies in the Kirkpatrick Four Levels™. Cooperating closely with line managers and training departments, we have found that an adaptation of Kirkpatrick’s proven techniques can provide a chain of evidence showing how much training contributes directly towards business goals.

Our key staff are qualified
through Kirkpatrick Partners®
certification programs.
Putting the Kirkpatrick Four Levels™ into practice
Cooperating closely with line managers and training departments, we have found that an adaptation of Kirkpatrick’s proven techniques can provide a chain of evidence showing how much training contributes directly towards business goals. Together we look to answer the following key questions:

LEVEL 1
Reaction
- Were the learners engaged and motivated?
- Did they find the training relevant?

LEVEL 2
Learning
- What knowledge, skills and attitudes do your staff need?
- How can we best demonstrate that learning has occurred?

LEVEL 3
Behaviour
- What behaviors and drivers will achieve these results?
- Where can we see that learning is transferred to the job?

LEVEL 4
Results
- What impact will the improved performance have on your business ?
- How can we measure this?

“Distributing feedback forms at the end of a training program is an essential first step in the assessment process – but only a first step. The knowledge that the results of training will be assessed brings a more critical focus to the entire learning process – from target setting to program design and from preparation to execution. As Tom Peters said it: what gets measured gets done.”
Chris Slattery
Blended Learning
Customized training solutions
On-the-job training and support
Business & Event coaching
Training you to succeed globally
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Finding the right tone
I frequently involve my English teacher in my daily work. With his help I improved lots of English documents like reports, presentations and emails. The most important thing for me is to find the right tone, as the English way of communicating differs a lot from the German one.
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Sicherer am Telefon
Durch die Zusammenarbeit mit meinem Englisch Trainer von Target Training fühle ich mich bei Gesprächen am Telefon deutlich sicherer und meine Emails sind präziser und professioneller geworden. Insgesamt läuft die Kommunikation mit meinen Kontakten im Ausland nun reibungsloser ab.
Fully integrated
The best practice of English business language you can get, is learning it with the trainers from TARGET. In our company/department, the trainers are fully integrated, they will come on request to assist you to write complex technical and contractual letters, to support you to prepare business meetings etc.


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