Moving from specialist to consultant
Adopt practical tools and techniques for consulting your clients.
Your outcomes
- Consider the benefits to you and your company of moving from a “ specialist” to “consultant” mindset
- Acquire and practice implementing a consultancy approach throughout the process
- Adopt practical tools and techniques for consulting your clients
- Ensure that your clients understand, value and implement the agreed action plan
Training content
- Identifying stakeholder interests
- Doing the same job – just differently
- Building commitment and accountability
- Creating a practical basis for understanding and using the CLIMATE model:
- Content and context– What is my role and how am I going to help you?
- Learn before you tell – Uncovering key technical, business and personal information in a constructive and open manner
- Influencing others using the CORE approach
- Measure –outlining and measuring the benefits of change
- Action plan – Mutually establishing what to do and wanting to do it
- Task – Who will do it? Moving from intention to action
- Evaluate – How are we doing? Encouraging accountability
- Transferring training to your workplace
Learn to influence others using the CORE approach.
Prepare yourself for doing the same job in a different role.
Email Models
Includes English phrases that will help you state your message plain and clear
This eBook is a collection of easy to remember structures that you can use when you write emails. Use S.O.A.P for making recommendations, follow S.C.R.A.P when complaining and A.C.T to confirm agreements – for example.
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