Moving from specialist to consultant

Interpersonal Skills Training

About this training

It can be challenging to combine the role of “specialist” with the role of “consultant”.  Whereas a “specialist” tells and instructs, and a “consultant” works with others, building commitment to what the “specialist” is advising. This training is for all specialists who need to develop into the role of a consultant.

Adopt practical tools and techniques for consulting your clients.

Your outcomes

  • Consider the benefits to you and your company of moving from a “ specialist” to “consultant” mindset
  • Acquire and practice implementing a consultancy approach throughout the process
  • Adopt practical tools and techniques for consulting your clients
  • Ensure that your clients understand, value and implement the agreed action plan

Training content

  • Identifying stakeholder interests
  • Doing the same job – just differently
  • Building commitment and accountability
  • Creating a practical basis for understanding and using the CLIMATE model:
    • Content and context– What is my role and how am I going to help you?
    • Learn before you tell – Uncovering key technical, business and personal information in a constructive and open manner
    • Influencing others using the CORE approach
    • Measure –outlining and measuring the benefits of change
    • Action plan – Mutually establishing what to do and wanting to do it
    • Task – Who will do it? Moving from intention to action
    • Evaluate – How are we doing? Encouraging accountability
  • Transferring training to your workplace

Learn to influence others using the CORE approach.

Prepare yourself for doing the same job in a different role.

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Email Models

Includes English phrases that will help you state your message plain and clear

This eBook is a collection of easy to remember structures that you can use when you write emails. Use S.O.A.P for making recommendations, follow S.C.R.A.P when complaining and A.C.T to confirm agreements – for example.

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