Interviewing skills for sales, marketing and
business development professionals

Interpersonal Skills Training

About this training

Asking the right questions and digging deeper for the information you need allows you to better understand and qualify the needs of your clients. Focusing on practical interviewing skills, this training helps you to connect and explore your client’s situation and uncover needs your product or service can fill. Our interviewing skills for sales, marketing and business development training is for business professionals looking to improve their interviewing skills.

Boost your interviewing skills.

Your outcomes

  • Boost your interviewing skills
  • Acquire and practice key personalized strategies for approaching client meetings
  • Identify and practice techniques to help you successfully build rapport

Training content

  • Preparing for contact with customers
  • Building rapport and trust
  • Developing your small talk skills
  • Uncovering hidden customer needs
  • Building your value proposition through listening
  • Asking the right questions
  • Reflecting, clarifying and summarizing
  • Listening deeply
  • Testing and overcoming objections
  • Managing difficult client situations
  • Solidifying the new relationship
  • Solving problems
  • Following through
  • Considering cultural issues
  • Helping the non-native speaker understand you
  • Transferring training to your workplace

Acquire and practice key personalized strategies for approaching client meetings.

Identify and practice techniques to help you successfully build rapport.

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The big eBook of English email phrases

A successful email is one that is opened, read, understood, and acted upon – and one that makes people willing to work with you

This eBook contains useful standard English email phrases for you to use.The phrases have been categorized under sensible headings and have been further divided into formal, neutral and informal language.

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