Effective communication for internal & quality auditors

Interpersonal & Auditing Skills Training

Engage effectively with the audited organization and various stakeholders.
Build a toolbox of audit specific communication techniques.
Increase your impact when communicating with stakeholders.

Effective communication for internal & quality auditors

This seminar is for all auditors who want to develop and fine-tune their interpersonal communication skills and interview skills in order to improve the efficiency and effectiveness of their audits. Are you easily able to establish rapport in every interaction? How positively do you present yourself, your mission and organization? In this seminar we look at communication skills throughout the audit process, with a particular focus on interviewing. We will also give you tools and ideas to help you communicate effectively in the challenging environment of internal & quality audit today.

Your outcomes

  • Enhance your awareness of what factors contribute to successful audit communication
  • Create a positive and professional image of yourself and your department
  • Build up a toolbox of audit specific communication techniques
  • Increase your impact when communicating with stakeholders
  • Virtual Delivery

  • Modular Delivery

  • Face to face Delivery

Training content

  • Encouraging the open flow of fact-based information
  • Building rapport
  • Establishing essential skills for effective oral communication
  • Presenting yourself and your objectives professionally
  • Adapting to diverse cultures and communication styles
  • Dealing with common report problems
  • Promoting quality communication through behavior
  • Questioning types and techniques
  • Removing barriers to effective listening
  • Facilitating the interview process
  • Managing time and staying on track through questions and responses
  • Evaluating verbal and non-verbal behaviour
  • Creating strategies for dealing with difficult audit partners
  • Customized for specific audience

  • Supported by guided learning / elearning

  • Adapt and intergrate in existing program

  • Flexible group size

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