Effective communication for internal & quality auditors

Interpersonal & Communication Skills Training

This training is for all auditors who want to develop and fine-tune their interpersonal communication skills and interview skills in order to improve the efficiency and effectiveness of their audits. Are you easily able to establish rapport in every interaction? How positively do you present yourself, your mission and organization? In this seminar we look at communication skills throughout the audit process, with a particular focus on interviewing. We will also give you tools and ideas to help you communicate effectively in the challenging environment of internal & quality audit today.

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Multiple languages

Customized content

Flexible scheduling

Flexible format

About this training

Your outcomes

  • Enhance your awareness of what factors contribute to successful audit communication
  • Create a positive and professional image of yourself and your department
  • Build up a toolbox of audit specific communication techniques
  • Increase your impact when communicating with stakeholders
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Training content

  • Encouraging the open flow of fact-based information
  • Building rapport
  • Establishing essential skills for effective oral communication
  • Presenting yourself and your objectives professionally
  • Adapting to diverse cultures and communication styles
  • Dealing with common report problems
  • Promoting quality communication through behavior
  • Questioning types and techniques
  • Removing barriers to effective listening
  • Facilitating the interview process
  • Managing time and staying on track through questions and responses
  • Evaluating verbal and non-verbal behaviour
  • Creating strategies for dealing with difficult audit partners

What can you expect from Target Training?

Experiential training environment
Practical content customized to your reality and goals
Share experience, knowledge and best-practices
Pragmatic focus on what you do and how you do it
A trainer who cares about your progress
Enjoyable, safe, fun atmosphere
Lots of opportunity to practise during the session
Feedback from self, trainer and peers
Social learning
Interactive training with transfer to the workplace at the heart
An actionable transfer plan
Further learning resources

Multiple languages

Customized content

Flexible scheduling

Flexible format

Auditing skills

Writing reader-oriented reports

Building Auditing Partnerships

Culture and the effective international audit

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Building Auditing PartnershipsCulture and the effective international audit