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Giving Negative Feedback: Quick Tips

A stone makes a chip in your windscreen. If you leave it, it will spread and a small crack will become significantly larger, and likely more expensive to repair. Leave it too long and the chances of you having to replace the complete windscreen are pretty much guaranteed. Being unhappy with one of your team’s […]

Negotiation Tips: Preparation

The motto “be prepared” might normally be associated with the Girl Guides, Scouts, and campfires, but it could just as well be adopted as a motto for a successful negotiation. Whether or not we are born negotiators, preparing ourselves for a negotiation is essential. But how do we go about preparing as simply as possible? […]

Teleconference Tips and Phrases

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Asking for Feedback

Could I ask you for some feedback? Seven words which can make both the person asking and the person being asked nervous. Asking for feedback can be awkward and challenging at times, but there are a few things to help make it easier. I recently asked a colleague of mine for some feedback following a […]

Features or Benefits: What’s the Difference?

Do you ever have to talk to customers about your products or services? Do you focus on the features or benefits?  I often see presentations or sales pitches where the speaker talks about the features of their product. This sounds fine until you think about what features really are. Features are what define your product. […]

Out of Office Message: Quick Tips 1

During a recent holiday period, I saw a lot of English out of office replies from non-native speakers. What intrigues me is the fact that no two are the same. There is nothing wrong with this. After all, why should we all be identical? But really, how many ways of saying the same thing are […]

Informational Interviews: Questions to Ask

Have you ever had a dream job or a job you really wanted, but didn’t know how to get started in looking for it?  An informational (or information) interview is when someone looking for a job meets with someone else in their target company or industry and asks for career or industry advice, but not […]

Networking Successfully: 5 Quick Tips

I know enough people at my company.  I have enough friends.  I’m not comfortable speaking and reaching out to people I don’t know.  I’m not a salesperson.  The list of excuses on why not to engage in professional networking can go on and on.  As undesirable as it can seem, networking successfully can lead to […]

Target Training at IATEFL BESIG 2012 in Stuttgart

On Saturday 17th November Kate Baade and Nathan Wale spoke at the IATEFL BESIG 2012 conference. We had a room full of participants, and as part of the BESIG online conference program, we also spoke to individuals around the world as well as groups in Croatia and Uruguay. Our theme was “Keeping long-term training programs […]

Target Talks: Scott Levey on the importance of training

Target Talks is a series of interviews with key Target Training GmbH employees, designed to put them on the spot about a topic that really matters to all of us: the importance of training.  This week, we talk to Scott Levey, one of the company’s Directors. As the Director of a training company, how important […]

Job-focused Business English Training

Last week I was in Berlin to give a presentation at a conference called “Sprachen und Beruf” or Languages and Business. My presentation got me thinking (and hopefully it got the audience thinking too). A large part of my presentation was dedicated to the goals of job-focused Business English training from the perspective of our […]

On-the-job Training in Action

On-the- job training can be hard to imagine for many of our new Business English trainers. What exactly  is  the DMAIC cycle? And what does on-the-job training really mean. We’re going to regularly update you on some of the on-the-job work we’ve been doing each month to give you a clearer idea. Most of us […]