Over 108.7 billion emails are sent and received every day. But despite being the #1 form of communication in business, many of us are still receiving confusing or irrelevant emails – and worst of all we send them too!

Through simple, practical tips, and the easy to remember SUGAR model, this E-book will help you to improve your emails.

By following the advice and examples inside, you can make sure your emails…

• actually get read,
• are easily understood,
• won’t annoy people,
• and won’t take up too much of your reader’s time.