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Martin Wheeler2017-02-17 12:17:452018-06-06 12:29:19Quick tips on editing your own work
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Martin Wheeler
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Martin Wheeler2017-02-17 12:17:452018-06-06 12:29:19Quick tips on editing your own work

Stepping into management: the learning and development journey
In a recent young managers program the “eureka” moment came when, following a young manager’s “Maybe I’m not cut out for this job” statement, I shared the “Conscious Competence model”.


Needs analysis questions for departments in need (of training)
'Word your requirements precisely and ensure that you cover all categories of human-related requirements.' That is one of the underlying principles of needs analysis. A needs analysis helps define what any system should look like, before it gets to the design stage.


After the meeting ends – more practical ideas from great chair persons and facilitators we’ve worked with
This post keeps sharing the sharing. As trainers, we get to listen to and learn from our clients – and then you get to benefit from not only our knowledge and experience, but their’ s too!


Before the meeting begins – 4 added-value ideas from great chair persons and facilitators we’ve worked with
One of the best things about being a trainer is that you get to meet a lot of people from diverse backgrounds. As trainers we get to listen to and learn from our clients – and we then get to share ideas, experiences and best practices with other clients.


10 easy steps you can take to kick-start your learning in 2017
The best learning happens when it’s so much fun, you don’t even realize you’re learning. What do you enjoy doing in your free time? Choose learning options that fit in with how you would normally be spending your time.


The business of apologizing
During my time working for a global IT helpdesk, I received more than fifty calls on an average day. We were the first point of contact for the client's 110.000+ employees, who called us with questions about just about anything to do with IT.


3 thought-provoking business books from 2016 that you may have missed
In How to Have a Good Day, Caroline Webb shares findings from behavioural economics, psychology and neuroscience and then shows how you can build on big “scientific” ideas to transform the quality of your everyday life.



Is Blended Learning the right solution for you?
When we help our clients set up a Blended Learning program, or when we train trainers on this topic, we advise them to plan and evaluate the outcome of the solution. The below questions will help you get started.


Practical advice on implementing the 70-20-10 model
The 70-20-10 model has proven to positively impact organisations in enhancing learning and development programs. Based on what we’ve seen our clients do, and what we’ve tried ourselves, here are some concrete and practical ways to begin implementing the 70-20-10 model in your organization.


What makes a great trainer?
We recently had the opportunity to ask a selection of managers what they think are the qualities of a great trainer. At the end of the session, they were pretty much in agreement. Their collated answers are summarized below.


Managing high performers – the Miles Davis way
Miles Davis, time and time again, brought together some of the most talented musicians in their own right to work with him in his musical exploration. How did he do it? This article will explore the lessons of Miles Davis in the art of leading the best to be their best.


TED talks on motivation and leadership
This week's post was meant to be about customer service skills.…


The negotiator’s dilemma
The most fundamental aspects of negotiation strategy are…


Dealing with change
Change management is an integral, complex and necessary part…


Keep your meetings alive
Unproductive meetings are a waste of everyone's time. There’s…



Giving feedback using the DESC model
Everybody understands that performance feedback should be…


8 questions about experiential training answered
Benjamin Franklin said “Tell me and I forget, teach me and I may remember, involve me and I learn”. Long before him, Aristotle said "For the things we have to learn before we can do them, we learn by doing them".




Apologizing via email – phrases
Every medium has a different impact, every person has different preferences on how they want to receive/give an apology. In the end, just remember, apologizing is going to make you seem human, regardless of the outcome.


Writing status updates: Tips and phrases
The key to any successful relationship – business or personal – is trust. Clear, transparent and timely communication helps to build this trust. I spend much of my time providing on-the-job training and support to a logistics client.


The best training course I have ever been on (or why wanting to be there made all the difference)
Most of my working life I have worked independently in or…


12 ways to regain control of your inbox and avoid an email tsunami
It’s your first morning back in the office. You’ve had…



What does Blended Learning really mean?
At the most basic level, blended learning could be that you set home work after a training intervention and follow up on it, BUT you can do much better than that! In this mobile age, there are literally hundreds of tools out there you can choose from.

