Problem-solving and decision-making

Interpersonal Skills Training

We all analyze problems and make decisions every day – and these skills are essential in all areas of business. Strong problem solving and decision-making skills will benefit not just your company, your projects and your colleagues, but you personally. We’ll take a highly pragmatic approach, based on proven concepts, and together we will ensure that learning is transferred immediately to your workplace.

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Multiple languages

Customized content

Flexible scheduling

Flexible format

About this training

Your outcomes

  • Recognize the benefits of a systematic approach to analyzing problems
  • Learn and practise the skill of producing a problem statement
  • Work with a series of problem-analysis tools
  • Consider and applied the art of creativity as related to problem solving
  • Practise various techniques to evaluate options and make decisions
  • Address the barriers to effective implementation
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Training content

  • Recognizing types of business problems
  • Understanding functions of the mind and their use in problem solving and decision making
  • Building a set of core communication skills to analyze and solve problems with others
  • Defining and clarifying the problem
  • Strengthening the analysis process
  • Generating and evaluating alternatives
  • Selecting the right decision-making tool
  • Planning around risks
  • Making things happen – implementing and controlling
  • Transferring training to the workplace

What can you expect from Target Training?

Experiential training environment
Practical content customized to your reality and goals
Share experience, knowledge and best-practices
Pragmatic focus on what you do and how you do it
A trainer who cares about your progress
Enjoyable, safe, fun atmosphere
Lots of opportunity to practise during the session
Feedback from self, trainer and peers
Social learning
Interactive training with transfer to the workplace at the heart
An actionable transfer plan
Further learning resources

Multiple languages

Customized content

Flexible scheduling

Flexible format

Interpersonal skills

Train the trainer

Communicating difficult news

Interviewing skills for sales, marketing and business development professionals

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