Entries by Guest Author

Leading meetings in English

What makes leading a meeting in English so hard?   Relax – it’s all about the meeting, not you! When I’ve had to run meetings in Spanish or German, it took me a while to realize that it doesn’t help to worry about these questions. I quickly learned that the participants were actually interested in […]

Book Review: Get the most from your meetings

Free eBook Download   Along with our  latest eBook “Keys to effective meetings”, here’s a list of resources you can use to make your meetings more effective. Facilitation Made Easy: Practical Tips to Improve Meetings and Workshops Esther Cameron Facilitation Made Easy is a comprehensive study of the complete process of planning, carrying out and […]

Doing business with Italians

I’m half Italian, half German and I grew up in Germany. I thought I understood both sides of my heritage, but I didn’t really discover how different these two cultures could be until my work as a sales manager took me to Italy. In fact, it took me a year of working in Italy, building […]

Building business relationships with the Chinese

One of the companies where I train recently opened a plant in China, so doing business with Chinese people has become a topic of great interest for a lot of the participants in my training program. Some of these participants recently had the chance to attend an intercultural training session that highlighted some of the […]

Keys to doing business with India

Over a period of eight years, I’ve worked in India in various multinational companies. I’ve had the opportunity to experience Work-Life-Balance of normal working class people, both in India and in Germany.  I believe that success in business ultimately boils down to understanding different cultures beyond the surface.  Doing business with different cultures can be […]

Saying goodbye via email

Originally published on 10.02.2014 1.  Congratulate them (when appropriate) Congratulations on… Well done…. I hear congratulations are in order. 2.  Tell them you’ve enjoyed working with them / that you’re going to miss them It’s been great / nice / a pleasure working with you. We’re going to miss you around here. The place won’t […]

Ground rules for working effectively in groups

Originally published on: 05.06.2014 One of my program participants recently mentioned the workplace value of the skills of moderation and facilitation. This conversation piqued my interest, so I searched the Net for the best books about facilitation and chose one that is considered a classic text on the topic of facilitation: The Skilled Facilitator: A […]

Teleconferences are not normal calls

Not your typical phone call Teleconferences are a great way to connect to people around the world. They’re less expensive than face-to-face meetings, often take less time, and solve problems more efficiently than emails do. Conducting a teleconference should be easy. All you have to do is connect everyone on the phone and make decisions […]

Virtual Meeting Dos and Donts

Ensure your virtual meetings are productive Virtual meetings can be tricky at times. Are they more like a telephone call or a face-to-face meeting? Well, they are a combination of both and should be treated differently. Here are some quick and easy “Dos” and “Donts” for virtual meetings. hbspt.cta.load(455190, ‘0455f399-a600-43a9-848f-986da3f8ea8e’, {}); Virtual Meeting “Dos” Ensure […]

Giving Feedback Virtually

Do you ever give feedback virtually? Do you give your suppliers, your clients and your co-workers effective feedback – both positive and constructive (negative)? Giving good, timely, constructive and actionable feedback is something that most of us have to put a lot of effort into. Do we praise the right things? When we give constructive […]

CEFR Levels: A Beginner’s Guide

What is your CEFR level? In Europe everyone talks about their language skills in terms of being somewhere between A1 and C2. But what does this really mean? How do you really know what level you are? Does the next person have the same understanding of what that level really means? Do you even know […]

What makes a good trainer?

What is a good trainer? This sounds like quite a simple question to answer. It’s apparently not. And it depends on who’s answering the question. I like to think that I’m a good trainer and the feedback I’ve received would generally support this.  I will though never forget my first piece of negative feedback. As […]

Clarification Emails: Structure and Phrases

How do you write your clarification emails? How many times have you gotten an email and asked yourself: What is this person trying to say?  What do they want exactly?  This has happened to all of us at some point in our jobs.  Even though this situation may be unavoidable, there are ways to respond […]