Recently, a participant in one of our workshops made an observation that really stayed with me. “I’m not worried that AI will replace me. I’m worried that I’ll become less valuable if I don’t know what I should still be doing.” That comment captured something we’re hearing more often. People are less worried about whether AI can […]
Out of all the answers that our participants have given to the question “Why do managers avoid difficult conversations?”, the answer is never because they don’t care or don’t want to have the conversation. In their words, and perhaps in your own experience, it gets delayed because managers hope the problem will sort itself out. […]
Let’s not talk about our storytelling solutions and how you could benefit from adding stories to your workplace communication. Instead, let’s watch 2 great storytellers in action and judge how they do it :-) In this article, we’ll dissect two of the most influential TED Talks ever delivered: Andrew Stanton’s The Clues to a Great […]
Most of us agree about the importance and benefits of feedback. Yet research suggests that feedback is still not being given often enough and when it is given it is not really doing what it is supposed to do; which is to help us improve.
Ninety percent of the time, when a participant tells me “I am just not good with languages,” it turns out to be false. Much more common is that the person’s previous experience with poor learning materials and inadequate methods led them to have two limiting beliefs: that they were not cut out for learning a […]
Virtual teams have clear advantages, but they also come with a set of unique challenges; building trust and getting people to work together is just not the same in a virtual environment.
A Secret L&D Manager talks about the journey and the challenges of building and encouraging a learning culture in a large organization.
This week’s Secret L&D manager talks about the journey and the challenges of building a learning culture in a large organization.
Most of my participants attend meetings with clients, partners and colleagues, and sometimes it’s necessary to reschedule a meeting via email. My participants are concerned about the tone of the email, letting others down, and losing trust and credibility.
This week’s Secret L&D manager is German and has been working for one of the big management consulting firms for 13 years. She is part of a virtual L&D team responsible for internal training solutions for a global group of analysts, specialists, and managers across multiple time zones. In our previous interviews she has shared […]
This week’s Secret L&D manager is German and has been working for one of the management consulting firms for 13 years. She is part of a virtual L&D team responsible for internal training solutions across multiple time zones.
This week’s Secret L&D manager is German and has been working for one of the big management consulting firms for 13 years. She is part of a virtual L&D team responsible for internal training solutions for a global group of…
This month’s secret training manager is Italian and has worked in a variety of fields including public research organizations and service companies. Here she talks with Scott Levey about the basic elements that make training and trainers effective.
When we train storytelling skills my very first goal is to show them that they are surrounded by stories and that everyone can tell a story. One of the ways I start is by asking the participants to share something that…
Meetings are only as effective as the people who join (or don’t join) the meeting. Your agenda needs clarity about who will lead, present, or facilitate each point. You’ll also want to be explicit about who needs to be involved or is affected by each point on the agenda.
We’re working in a very fast-paced environment and there are always a lot of changes going on. A lot of our managers and leaders are firefighting, and really involved in operational work.
This month’s Secret L&D manager is German, based in Germany and works for a global automotive supply company. She has worked in training and development for over 7 years.
Die Deutschen sprechen in der Regel gutes Geschäftsenglisch. Eine von Harvard Business Review veröffentlichte weltweite Studie belegte Deutschland den 14. Platz für die Kompetenz der englischen Mitarbeiter (oder “hoch” und mit 60,2 von 100 Punkten).
On-the-job (OTJ) training has been a cornerstone in our approach to in-house Business English training since our first InCorporate Trainers started their jobs. When we explain the concept of on-the-job training to potential clients…
Conflict is an inevitable part of any relationship and in a recent post I shared 3 questions to ask yourself when you find yourself in a conflict situation. I appreciate that life isn’t as linear as a blog post and “3 questions” can…
