8 great books for busy managers you may have missed in 2015

It seems as though 2016 has only just started, but it’s February already! We know you’re really busy, so we thought we’d help out by reviewing 8 of the best management books from 2015 for you. If any of the summaries grab you, why not read the whole book?

1001meetingsphraseslargeThis (Target) eBook

1001 Meetings phrases is a useful toolkit of phrases for the most typical meeting situations you find yourself in…

 

Team Genius: The New Science of High-Performing Organizations (13 Aug 2015)

Rich Karlgaard and Michael S. Malone

Did you know that actually the right team size is usually one fewer that most managers think they need? And that “chemistry” doesn’t equate to team success? Can you spot the right moment when one team needs to be dissolved to create another very different team? And are your teams really leveraging multicultural values as a strength?

Written for today’s managers, Team Genius reviews and explains the latest scientific research into how teams behave and perform and uses simple case studies and examples to bring it to life in a way that any manager can relate to.. It shows that much of the accepted wisdom about teams just doesn’t hold true – and then goes on to outline “new truths” and how to achieve them.

Stronger: Develop the Resilience You Need to Succeed (1 Sept 2015)

George Everly Jr, Douglas Strouse and Dennis McCormack

If you get turned off when you see the author is a “great business school professor”, “world-famous CEO” or “top management thinker” then this might be the book for you. Everly, Jr.is an expert in disaster mental health, and McCommack is a former Army psychologist and was one of the first original Navy Seals.

Drawing heavily on the psychology employed by US Navy Seals plus other examples from all walks of life, this book focuses on how we can each build our resilience and be “stronger” when everything seems to be falling apart. More importantly the book outlines how we need to practice building up our resilience (psychological body armor) before we actually need it. The five key factors the book explores are

  • Active optimism
  • Decisive action
  • Moral compass
  • Relentless tenacity
  • Interpersonal support

Each area is outlined in detail with case studies and research. A quick warning though – being written by 3 psychologists, it’s not an airport quick-read.

Leadership: Essential Writings by Our Greatest Thinkers (9 Oct 2015)

Elizabeth D. Samet (editor)

When you think about it, it’s amazing that this book hasn’t been complied sooner – management and leadership books aren’t a 20th century creation. General fiction, biographies, great literature etc have reflected core management and leadership questions for centuries.

This anthology draws our attention to 102 stunningly diverse extracts from fiction, speeches, anthropology, letters, songs, and even the odd occasional poem! The extracts from Machiavelli, Macbeth, Ghandi, Didion, Ovid, Melville, Mandela, Lao Tzu, Orwell plus many many more all invites us to step back and think about leadership. Excellent reading for just before you take the dog for a long walk.

Bridging the Soft Skills Gap: How to Teach the Missing Basics to Today’s Young Talent (7 Oct 2015)

Bruce Tulgan 

“They just don′t know how to behave professionally.”, “They know how to text but they don′t know how to write a memo.”, “They don′t know how to think, learn, or communicate without checking a device.”

Today′s new young workforce (also known as Millenials or generation Z,) has so much to offer – new technical skills, new ideas, new perspectives, new energy. All great stuff- but Tulgan also argues that research shows that employers across industries feel that too many Milennials have weak soft skills. As a few of the many case studies outline “they only want to do what they want to do” and ”his technical knowledge far surpassed anyone else in the firm … but his communication made him seem so immature”.

Renowned expert on the Millennial workforce Bruce Tulgan offers concrete solutions to help managers and HRD professionals alike teach the missing basics of professionalism, critical thinking, and followership. The book includes 92 step–by–step “lesson plans” designed for managers to use, and these include “take home” exercises, one-on-one discussion frameworks and training room activities.

In a nutshell, I can’t imagine a more complete or practical book than this.

Leading Across New Borders: How to Succeed as the Center Shifts (21 Sept 2015)

Ernest Gundling and Christi Caldwell 

Leading a global organization is no longer just a big businesses challenge.  Even small company owners can be leading a virtual team that includes people from all over the world – and just yesterday we spoke with a HR manager with 60 employees in 11 countries and 23 cities.

This books aims to guide you through this new business environment. It features stories from people in critical roles around the world, advice based on practical experience, and shares new research which outlines the distinctive challenges of leading in a virtual and multicultural environment … and cultural awareness isn’t enough! Happily the book also includes strategies, tools and tips for working across cultures, leading virtual teams, running a matrix team, integrating an acquisition and developing the agility needed to innovate in such an environment. Personally I found it aimed more at larger mature organizations, but still worth a read … and we integrate many of the elements into our Working in Virtual teams training.

Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead (2 April 2015)

Laszlo Bock

Despite receiving 1,5000,000 job applicants every year, Google spends twice as much on recruiting as comparable companies. Why? Because top performers are usually doing very well where they are and not looking to move. So Google works to identify these performers and cultivate their interest. But while Google spends considerably more on recruitment than most companies it also spends considerably less on training, believing top performers need less training.

Laszlo Bock, Head of People Operations, joined Google when it had just 6000 “googlers”, and in this book he shares the different recruiting and talent management practices Google use and have used. Although sometimes bordering on self-congratulation, the book is very much-action oriented with each chapter outlining a clear to do – Become a founder, Don’t trust your gut, Why everyone hates performance management and what we decided to do about it, Pay unfairly.

Triggers: Creating Behavior That Lasts – Becoming the Person You Want to Be (19 May 2015)

Marshall Goldsmith and Mark Reiter

Have you ever wondered why you become so irritated around a specific colleague? Or questioned why your communication skills fall apart when presenting to a certain team? Goldsmith is an executive coach, and in this book he examines the triggers that can derail us – and how we can become the person we want to be and stay on track.

Perhaps common sense, but our reactions don’t occur in a vacuum. They are usually the result of triggers in our environment—whether this be specific person, situation or environment. .But how do we actually change ourselves? Knowing what to do doesn’t mean we actually do it, right? This book outlines how we can overcome the trigger points in our lives, and actually change to become the person we want to be, Drawing on executive coaching experience the authors use a simple “silver bullet” approach – daily self-monitoring, using active questions which focus on the our effort (and not the outcomes).

Act Like a Leader, Think Like a Leader (20 Jan 2015)

Herminia Ibarra

Do you wish you actually had the time and the space to be the manager and leader you know how to be? Introducing the idea of “outsights”, Herminia Ibarra, -an expert on professional leadership and development at INSEAD — shows how managers and executives at all levels can make an impact by making small but crucial changes in their jobs, their networks, and themselves. She argues that managers and leaders need to act first then to think – and to use the “outsights” resulting from the experience as a basis for meaningful individual growth and enabling of people and organizations. Joe Kaeser, CEO of Siemens AG. summed it up nicely as “transforming by doing”

The book is full of engaging self-assessments and plenty of practical advice so you can actually build a plan of action. It can be a bit heavy going but stick with it.

The 3–6–9 of great leadership (according to TED …and me)

As a kid, my parents told me I watched too much TV. They would not be pleased to know that hasn’t changed very much, but at least nowadays I try to watch things that might actually inspire me. That’s where TED [www.ted.com] comes in. TED talks can be a great source of inspiration. They can be short, or long. They can be energetic or dry. And they are full of information on nearly any topic.

The “3-6-9 of great leadership”

As an intercultural trainer, business English teacher, project manager and former actor, I think a lot about what motivates people, especially at work. Three short TED talks that I have watched over and over really get to the heart of what makes a great leader. I call them the “3-6-9 of great leadership.” These three talks summarise in (more or less) 3 minutes, 6 minutes and 9 minutes what I think is the essence of great leadership. For now, I’m not going into why these and other well-structured talks and presentations work as well as they do. Let’s just take in their messages.

Derek Sivers

How to start a movement

The first TED talk, by entrepreneur Derek Sivers, explains to us in three minutes “How to Start a Movement.” Using a light-hearted video of a group of rather spontaneous dancers, he demonstrates how to lead and how to create a situation in which people want to follow. He also surprises us by highlighting who the real leader is. It’s not who you might think.

Drew Dudley

Everyday leadership

If you work in a team or an office, how often do your simple, unremarkable actions influence others? In the second talk, leadership educator Drew Dudley asks us in six minutes whether people can be leaders even if they don’t have that title. In this quick-paced, very personal story, he shows us how we can often be leaders without even knowing it.

Roselinde Torres

What it takes to be a great leader

In the final talk, the longest of the three at just over nine minutes, leadership expert Roselinde Torres details qualities of a great leader. She has spent 25 years researching leadership and her fascinating talk boils it down to the need to ask three simple questions:

  • Where are you looking to anticipate the next change to your business model or your life?
  • What is the diversity measure of your personal and professional stakeholder network?
  • Are you courageous enough to abandon a practice that has made you successful in the past?

Spoiler alert!

All three talks repeat one particular theme: While some principles of leadership may remain, true leaders are characterised by doing something different. But not just for the sake of being different. They have a goal.

  • Derek Sivers’s ‘leader’ is the first person who has the courage to follow the person you think is the leader. As the first ‘follower’ he gives others the permission to join in.
  • Drew Dudley’s ‘leader’ appears to go about his daily business fearlessly and effortlessly. In the process, he unknowingly inspires someone to go about her work as fearlessly as she can.
  • Roselinde Torres reminds that great leaders take action; they do not walk with their heads down, trying not to be noticed. They dare to be different.

Is leadership for managers only, then? Definitely not. These three talks remind us that learning to be an effective leader can help you chair a meeting, or create a presentation that people remember. Among many other things.

… so what are your thoughts?

Leadership: A practical exercise for managers

Do you ever stop and ask yourself the simple question: “What are my responsibilities as a manager?”

Sounds obvious, right? But how often do you really give yourself a chance to reflect on your performance as a leader?

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The John Adair Action-centered leadership model

Over the years there have been countless models developed on this theme, and millions of books sold (and some of them even read! ).  Although it’s not the very latest of models, John Adair’s Action-Centred Leadership model is a simple and effective starting point when reflecting on your personal impact as a manager.  According to the model, the heart of your responsibilities as a manager are:

Leadership circles

  • to achieve the task
  • to develop your employees
  • to build an effective team

When you are performing at your best you are able to do all 3 of these things, and find the right balance. This balance means you and your team get the results you need and everyone benefits. This balance also makes your life easier, as synergies quickly build e.g. by achieving the task the team grows and individuals have a chance to develop. Likewise a strong team sharing ideas and supporting each other in difficult situations, naturally enables individuals to develop and therefore you achieve the task.

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PUSH & PULL

Learn more about the two basic approaches to influencing others

influencing

 

A simple reflective exercise for managers

This is a simple and practical exercise to help you reflect on your performance and focus your actions.  You’ll need an uninterrupted 10 minutes, pen and paper.

Step 1

As a manager you are responsible for achieving your department’s task, building the team and developing individuals.

  • Take a moment and think about how well you are performing in these three areas.
  • Now take a pen and draw the three circles in proportion to how satisfied you are with your performance in each area. (and not how much time you spend on each area).  For example, if you feel that you are doing a good job of achieving the task, but your employees aren’t really developing and there’s very little team building then you might have something like the example below:

LeadershipStep 2

Now look at your circles and consider these 3 questions:

  1. How satisfied are you with your situation?
  2. Can you identify  3 concrete actions you can take to improve your performance?
  3. What has been preventing you from doing this and how are you going to overcome this?

Step 3

Identify one concrete step you can take in the next days – and do it.

More on action-centered leadership

This activity is used in our Practical Toolbox for Managers seminar, and something I try and do every few months myself. Clients and participants have consistently found this activity hugely useful.  A little focus and some “time out” from the hustle and bustle of your day-to-day challenges can go a long way. Take a look at these links for more information:

 

Giving feedback using the DESC model

Giving feedback effectively will have a real impact on your business

Everybody understands that performance feedback should be constructive, focused and to the point. Effective feedback can resolve conflicts, overcome problems and improve individual and team morale. It doesn’t really need mentioning that ineffective feedback often accomplishes the opposite. Or that if you are skilled at giving effective feedback, your team will be more motivated, which leads to better performance.

While feedback should focus on behavior, performance feedback is still a personal conversation between people about people. Emotions always play a part in interpersonal communication. Effective feedback is as much about bringing the right message(s) across as it is about how your message is interpreted.

No matter how skilled the feedback giver is, if the receiver isn’t interested in hearing or taking the feedback, nothing will get through.http://www.forbes.com/sites/danschawbel/2014/03/05/douglas-stone-the-importance-of-feedback-in-business-communications/

The more difficult the feedback, the more the giver needs to consider the the emotional impact of the feedback. Giving positive feedback is easy.
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DESC is simple and it works

In our skills-based Leadership training, we use the simple 4-step model DESC for structuring feedback. Participants in our “Practical Toolbox for Managers” seminars often highlight DESC as one of the most valuable tools they are taking away. This model is designed to help you to get your message clear and it can even take the stress out of the feedback conversation for those of us that weren’t born with effective feedback-giving skills.

DESCRIPTION

Give an objective and concrete description of what you have observed using “I” statements.

EFFECT

Explain the effect or impact it had on your business, the team or its members. If the effect was an emotion, name it. Your body language and tone of voice will already be showing your elation or frustration – putting them out in the open can help you move things forward.

SOLUTION

Build the solution through a directive (“What I would like you to do next time is …”) or a participative approach (“What do you think we can do to avoid this next time?”).

CONCLUSION

Build a “contract of commitment”. Check your understanding of what has been agreed, and get commitment for the future.

Further Leadership resources: